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修复客服已知bug

pre-production
马远东 1 year ago
parent
83f821c321
commit
fe4d5719f7
5 changed files with 293 additions and 28 deletions
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  1. 11
      src/api/aftersales/aftersalesWorkOrder.js
  2. 5
      src/views/aftersales/aftersalesWorkOrder.vue
  3. 84
      src/views/aftersales/aftersalesWorkOrderAdd.vue
  4. 195
      src/views/aftersales/aftersalesWorkOrderInfo.vue
  5. 26
      src/views/aftersales/aftersalesWorkOrderend.vue

11
src/api/aftersales/aftersalesWorkOrder.js
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@ -425,4 +425,15 @@ export const $_updateCompletionEnd = (data) => {
method: 'post',
data
})
}
// 取消处理方 ID
export const $_updateProcessingParty = (data) => {
return request({
url: '/api/logpm-aftersales/aftersalesProcessor/updateProcessingParty',
method: 'put',
data
})
}

5
src/views/aftersales/aftersalesWorkOrder.vue
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@ -1794,8 +1794,9 @@ const searchChangeS = () => {
item.values = '';
});
details.search = false; //关闭搜索
tabValue.value = 0;
IndexTable(); //首页初始化信息
// tabValue.value = 0;
// IndexTable(); //首页初始化信息
tabChenge(TabPermissions.value)
};
// 网页顶部清空按钮
const searchReset = () => {

84
src/views/aftersales/aftersalesWorkOrderAdd.vue
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@ -82,7 +82,11 @@
:content="item.waybillNumber ? item.waybillNumber : '运单号'"
placement="top"
>
<el-input v-model="item.waybillNumber" placeholder="请输入运单号" @change="ChangePackageInfo(item.packageCode, index)" />
<el-input
v-model="item.waybillNumber"
placeholder="请输入运单号"
@change="ChangePackageInfo(item.packageCode, index)"
/>
</el-tooltip>
</el-form-item>
</div>
@ -258,6 +262,7 @@
filterable
multiple
placeholder="请选择处理方"
@change="Processingrelease"
>
<el-option
v-for="item in warehouseData"
@ -390,7 +395,7 @@
</el-tab-pane>
</el-tabs>
</el-form>
<el-tabs type="border-card" class="el_Processingresults">
<el-tabs type="border-card" class="el_Processingresults" v-if="ProcessingreleaseState">
<el-tab-pane label="处理结果">
<div class="selector">
<el-select
@ -583,8 +588,7 @@
</template>
<script setup>
import { ElMessage } from 'element-plus';
import { ElMessageBox } from 'element-plus';
import { ElMessage, ElMessageBox } from 'element-plus';
import { useRouter, useRoute } from 'vue-router';
import { useStore } from 'vuex';
const $store = useStore();
@ -628,6 +632,7 @@ const fleeingState = ref(false); //窜货件数弹窗
const ShortageList = ref([]); //少货件数
const fleeingList = ref([]); //窜货件数
const valueStrictly = ref();
const ProcessingreleaseState=ref(false)//是否可以填写处理结果
const routerID = ref(null); //路由参数ID
const routerState = ref(''); //路由状态
const personResponsibleList = ref([]); //责任人列表
@ -643,7 +648,7 @@ const amplifyurl = ref(''); //当前点击的图片
const amplifysrcList = ref([]); //图片循环列表
const ProcessingList = ref([]); //处理结果已经选择的列表
const Paymentmethod = ref([]); //支付方式
const Mydata=ref();//当前登录人信息
const PackageInfo = ref([
//包件信息
{ packageCode: '', orderCode: '', waybillNumber: '', brandName: '', state: false },
@ -759,6 +764,8 @@ const onLoad = () => {
// DeliveryTrainnumber(); //获取司机
console.log($route.query.id, '页面初始化');
routerState.value = $route.query.routerState;
Mydata.value=JSON.parse(localStorage.getItem('my_data'));//记录本地登录
console.log(Mydata.value,'记录本地登录');
updateDictionary(IndexException.value, 'pc_work_order'); //异常类型
updateDictionary(DiscoveringNodes.value, 'pc_discovery_node'); //发现环节
handle(); //处理方和责任方信息
@ -987,9 +994,11 @@ const ResponsibilityRemoval = val => {
};
// 顶部标签切换
const TopChange = val => {
PackageInfo.value=[{ packageCode: '', orderCode: '', waybillNumber: '', brandName: '', state: false },]//重置包件信息
Indexform.value={};//重置表单
PackageInfo.value = [
{ packageCode: '', orderCode: '', waybillNumber: '', brandName: '', state: false },
]; //重置包件信息
Indexform.value = {}; //重置表单
if (val == 0) {
identifying.value = 1;
} else {
@ -1152,6 +1161,8 @@ const ConfirmForm = () => {
brandName: item.brandName ? item.brandName : null, //品牌
});
});
// 运单号拼接
DataSubmit.waybillNumber = PackageInfo.value.map(item => item.waybillNumber).join(',');
}
// DataSubmit['packageEntityList'].push({
@ -1300,7 +1311,7 @@ const ConfirmForm = () => {
console.log(DataSubmit, '处理好的数据');
// 提交表单信息stringify
$_submit(DataSubmit)
.then(res => {
@ -1418,6 +1429,18 @@ const moneyBtnB = () => {
}
fleeingState.value = true; //开启弹窗输入
};
// 是否显示处理结果
const Processingrelease = ()=>{
if(Indexform.value.processor.length ==1 && Mydata.value.id==Indexform.value.processor[0] ){
ProcessingreleaseState.value = true;//显示处理放
}else{
ProcessingreleaseState.value = false;//关闭处理方
}
}
// 统计包件个数
const Statistics = () => {
// 订单统计包件个数
@ -1428,7 +1451,7 @@ const Statistics = () => {
NumberPackages.value++;
}
});
}else{
} else {
// 零担统计包件个数
NumberPackages.value = 0;
PackageInfo.value.map(res => {
@ -1442,14 +1465,13 @@ const Statistics = () => {
// 查询包件信息自动回显
const ChangePackageInfo = (val, index) => {
if(identifying.value == '2'){
if (identifying.value == '2') {
Statistics(); //调用统计包件信息
return
return;
}
if (!val) {
if (NumberPackages.value > 1) {
if (!val) {
PackageInfo.value[index].orderCode = ''; //订单自编码
PackageInfo.value[index].waybillNumber = ''; //运单号
PackageInfo.value[index].orderId = ''; //运单号
@ -1462,7 +1484,11 @@ const ChangePackageInfo = (val, index) => {
return;
// 如果输入框里面没有值就不请求
}
}
if(!val){
return
}
Statistics(); //调用统计包件信息
let data = {
packageCode: val,
@ -1470,8 +1496,29 @@ const ChangePackageInfo = (val, index) => {
$_getAbnormalPackage(data).then(res => {
console.log(res, '包件信息');
console.log(res.data.data, '包件信息');
if (res.data.data.length) {
const packageData = res.data.data[0];
if (NumberPackages.value > 1) {
let mallName = PackageInfo.value.find(item => item.mallName);
if (mallName != packageData.mallName) {
ElMessageBox.confirm('请选择运单商场一致的包条码!', 'Warning', {
confirmButtonText: '确定',
type: 'warning',
})
.then(() => {
return;
})
.catch(() => {
ElMessage({
type: 'info',
message: '请重新输入新包条码',
});
});
return;
}
}
// 如果已经有一条数据了，后面运单商场必须和后面的一样
console.log(packageData, '获取的第一个参数');
PackageInfo.value[index].orderCode = packageData.orderCode; //订单自编码
PackageInfo.value[index].waybillNumber = packageData.waybillNumber; //运单号
@ -1479,9 +1526,6 @@ const ChangePackageInfo = (val, index) => {
PackageInfo.value[index].brandName = packageData.brandName; //品牌
PackageInfo.value[index].state = false; //状态
console.log(packageData, '处理的包件参数');
console.log(Indexform.value.firsts, '一级品');
console.log(Indexform.value.second, '二 级品');
const results = res.data.data.filter(item => {
return item.workOrderId && item.workOrderNumber;
});
@ -1496,7 +1540,9 @@ const ChangePackageInfo = (val, index) => {
Indexform.value.first = packageData.firsts; //一级品
Indexform.value.secondary = packageData.second; //二级品
Indexform.value.waybillMall = packageData.mallName; //客户名称（运单商场）
Indexform.value.typeServiceName = packageData.typeServiceName; //合作模式
Indexform.value.typeServiceName = packageData.typeServiceName
? packageData.typeServiceName
: '暂未查询到'; //合作模式
}
// packageCode; //包件码
// //订单自编码

195
src/views/aftersales/aftersalesWorkOrderInfo.vue
Unescape View File

@ -387,7 +387,10 @@
disabled
/>
</div>
<div class="maxBox">
<span class="title">三方责任人:</span>
<el-input v-model="item.tripartite" placeholder="请输入三方责任人" disabled/>
</div>
<div class="maxBox">
<span class="title">说明:</span>
<el-input
@ -406,7 +409,86 @@
</div>
</el-tab-pane>
</el-tabs>
<!-- 完结信息 -->
<el-tabs type="border-card" class="demo-tabs el-endtabs" v-if="UserPermissions!='仓库客服'">
<el-tab-pane>
<template #label>
<span class="custom-tabs-label">
<el-icon><calendar /></el-icon>
<span>完结信息</span>
</span>
</template>
<div class="payanindemnity" v-for="(item, index) in CompensationParty" :key="index">
<div class="el_pklab">
<span class="title" :style="{ color: item.state != 0 ? '#000' : '#F56C6C' }"
>{{ item.state == 0 ? '赔款方' : '受款方' }}{{ item.cld }}</span
>
</div>
<div class="el_pkLi">
<div class="sk_input">
<el-input
v-model="item.name"
:placeholder="item.state == 0 ? '暂无赔款方' : '暂无受款方'"
disabled
/>
</div>
<div class="sk_input">
<el-input v-model="item.reason" placeholder="暂无原因" disabled />
</div>
<div class="sk_input">
<el-input
@input="amountMoney"
:min="0"
v-model="item.num"
placeholder="金额"
disabled
/>
</div>
<!-- 赔款方是那个仓库的 -->
<div class="sk_input" v-if="item.state == 0">
<el-select v-model="item.warehouseId" disabled filterable placeholder="暂无仓库">
<el-option
v-for="item in warehouseData"
:key="item.value"
:label="item.label"
:value="item.value"
/>
</el-select>
</div>
<div class="sk_input" v-if="item.state == 1">
</div>
<!-- 责任人 -->
<div class="sk_input" v-if="item.state == 0">
<el-input
v-model="item.personResponsibleList"
placeholder="暂无责任人"
clearable
:rows="2"
disabled
/>
</div>
<div class="sk_input" v-if="item.state == 1">
</div>
</div>
</div>
<div class="paySum">
<span>
<el-icon><Coin /></el-icon>赔款金额总和:<b>{{
TotalamountCompensation
}}</b></span
>
<span>
<el-icon><Coin /></el-icon>受款金额总和:<b>{{ TotalamountReceived }}</b></span
>
</div>
</el-tab-pane>
</el-tabs>
<!-- 照片 -->
<div class="Transport_damage_photos" v-if="SelectType == 1 || SelectType == 3 || StateType">
<span class="title">{{
SelectType == 1 ? '运损照片' : SelectType == 3 ? '窜货照片' : '照片'
@ -537,6 +619,8 @@ const BatchFrom = ref({}); //打回内容
const StateType = ref(true); //类型
const HistoricalPackageinput = ref(''); //历史包件选择
const dialogImageUrl = ref(null); //图片
const TotalamountCompensation=ref(0);//赔款总金额
const TotalamountReceived=ref(0);//受款总金额
const dialogVisible = ref(null); //图片
const ProcessingList = ref([]); //处理结果已经选择的列表
const groundlineSet = ref(true); //干线条件都满足
@ -570,13 +654,38 @@ const $useStore = useStore();
const appeal = ref(false); //工单申诉状态
const AppealReview = ref(false); //申诉状态只能查看
const accessControl = $useStore.getters.permission;
const CompensationParty = ref([
{
name: '',
state: 0,
num: null,
reason: '',
cld: 1,
warehouseId: null,
personResponsibleList: '',
}, //赔款方
// explains: ''
{
name: '',
state: 1,
num: null,
reason: '',
cld: 1,
warehouseId: null,
personResponsibleList: '',
}, //受款方
// explains: ''
]); //收/赔
const PackageInfo = ref([
//包件信息
{ packageCode: '', orderCode: '', waybillNumber: '', brandName: '' },
]);
// 责任方列表
const FangAddList = ref([
{ businessName: '', personResponsibleName: '', responsibilityRatio: '', description: '' },
{ businessName: '', personResponsibleName: '', responsibilityRatio: '', description: '',tripartite:'' },
]);
// 提货责任方
const responsible = ref([
@ -948,6 +1057,7 @@ const onLoad = () => {
personResponsibleName: res.personResponsibleName, //责任人名称
responsibilityRatio: res.responsibilityRatio + '%', //占比
description: res.description, //说明
tripartite:res.tripartite,//三方责任人
};
});
console.log(FangAddList.value, '责任方回显问题');
@ -995,6 +1105,42 @@ const onLoad = () => {
Indexform.value.compensationTime = res.data.data.processingResultsVO.compensationTime;
// 处理结果说明回显
Indexform.value.resultDescription = res.data.data.processingResultsVO.resultDescription;
if (res.data.data.completionRecipientEntityList.length > 0) {
CompensationParty.value = [];
res.data.data.completionRecipientEntityList.forEach((item, index) => {
TotalamountReceived.value += Number(item.money);
CompensationParty.value.push({
state: 1, //状态
num: item.money, //金额
name: item.recipient, //受款方名字
reason: item.reasonReceivingPayment, //受款方原因
// explains: item.explains, //受款方说明
cld: index + 1,
id: item.id,
});
});
}
// 赔款方
if (res.data.data.completionRecordEntities.length) {
res.data.data.completionRecordEntities.forEach((item, index) => {
TotalamountCompensation.value += Number(item.money);
CompensationParty.value.push({
state: 0, //状态
num: item.money, //金额
name: item.indemnitor, //受款方名字
reason: item.reason, //受款方原因
// explains: item.explains, //受款方说明
cld: index + 1,
id: item.id,
accounting: item.accounting ? item.accounting : '',
});
});
}
});
};
onLoad(); //初始化程序
@ -1544,7 +1690,7 @@ const AppealEstablished = () => {
width: 30%;
margin-right: 16px;
.title {
width: 80px;
width: 130px;
font-size: 14px;
color: #606266;
}
@ -1749,4 +1895,47 @@ const AppealEstablished = () => {
width: 150px;
}
}
.el-endtabs {
margin-top: 26px;
}
.payanindemnity {
display: flex;
align-items: center;
margin-top: 20px;
justify-content: space-between;
.title {
width: 126px;
height: 100%;
display: flex;
display: block;
align-items: center;
}
.sk_input {
margin: 0 5px;
margin-left: 20px;
width: 20%;
}
.el-button {
border: none;
}
.el_pkLi{
display: flex;
width: 100%;
}
}
:deep(.custom-tabs-label) {
display: flex;
align-items: center;
}
.paySum {
margin-top: 36px;
font-size: 14px;
display: flex;
span {
margin-right: 30px;
display: flex;
align-items: center;
}
}
</style>

26
src/views/aftersales/aftersalesWorkOrderend.vue
Unescape View File

@ -728,7 +728,7 @@
<div class="felltis" v-if="KFfeel.length">上传成功</div>
</template>
</el-upload>
<el-select
v-model="separateMessageResponsibility"
multiple
@ -852,6 +852,7 @@ import {
$_getProcessor,
$_updateWorkOrderStatus,
$_updateManagerConfirmed,
$_updateProcessingParty,
} from '@/api/aftersales/aftersalesWorkOrder';
import { columnList, recordList } from '@/option/aftersales/vueTvemp.js';
import { getToken } from '@/utils/auth';
@ -926,7 +927,7 @@ const viodUrl = ref({});
const videoUrl = ref(null); //视频预览
const VideoPreviewStatus = ref(false); //视频预览状态
const warehouseData = ref([]); //处理方
const MessageContent = ref([{}, {}, {}, {}, {}, {}, {}, {}, {}]);
const MessageContent = ref([]);
const CompensationParty = ref([
{
name: '',
@ -1151,8 +1152,11 @@ const onLoad = () => {
// 公司占比回显计算
let sum = 0;
FangAddList.value.forEach(item => {
item.responsibilityRatio = item.responsibilityRatio.replace(/%/g, '');
sum = Number(item.responsibilityRatio) + sum;
if(item.responsibilityRatio){
item.responsibilityRatio = item.responsibilityRatio.replace(/%/g, '');
sum = Number(item.responsibilityRatio) + sum;
}
});
FangAddList.value.forEach(item => {
item.responsibilityRatio = item.responsibilityRatio + '%';
@ -1969,6 +1973,15 @@ const replyMessage = () => {
console.log(MessageContent.value, '当前的聊天记录');
console.log(warehouseData.value, '参数1212312312312312');
console.log(MessageResponsibility, '责任方');
console.log(MessageResponsibility.value,'当前处理方信息');
console.log(separateMessageResponsibility.value);
if(!MessageResponsibility.value.length && !separateMessageResponsibility.value.length){
ElMessage({
message: '请选择至少一个处理方',
type: 'warning',
})
return
}
let msgData = {
processorEntityList: [],
}; //初始化参数
@ -2000,6 +2013,11 @@ const replyMessage = () => {
message: res.data.msg,
type: 'success',
});
// 回复成功之后移除自己
// $_updateProcessingParty({id:}).then(res=>{
// console.log(res,'移除自己成功');
// })
}
});
};

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