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优化客服已知问题

pre-production
马远东 10 months ago
parent
dc818520e0
commit
0e6b7dccb4
10 changed files with 1444 additions and 809 deletions
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  1. 9
      src/api/aftersales/aftersalesWorkOrder.js
  2. 541
      src/views/aftersales/aftersalesWorkOrder.vue
  3. 12
      src/views/aftersales/aftersalesWorkOrderAdd.vue
  4. 495
      src/views/aftersales/aftersalesWorkOrderInfo.vue
  5. 414
      src/views/aftersales/aftersalesWorkOrderend.vue
  6. 15
      src/views/aftersales/aftersalesWorkOrdermodify.vue
  7. 729
      src/views/aftersales/aftersalesWorkOrdermodifyTemp.vue
  8. 26
      src/views/basicdata/brand/basicClient.vue
  9. 8
      src/views/distribution/deliverylist/distributionDeliveryListedt.vue
  10. 4
      src/views/distribution/inventory/distrilbutionBillLadingView.vue

9
src/api/aftersales/aftersalesWorkOrder.js
Unescape View File

@ -155,7 +155,6 @@ export const $_addSubmit = (data) => {
data
})
}
// 批量打回
export const $_batchReturn = (data) => {
return request({
@ -164,6 +163,14 @@ export const $_batchReturn = (data) => {
data
})
}
// 经理批量打回
export const $_batchRepulseCompleted = (data) => {
return request({
url: '/api/logpm-aftersales/aftersalesReturnRecord/batchRepulseCompleted',
method: 'post',
data
})
}
// 工单指派接口
export const $_assignCustomerService = (data) => {

541
src/views/aftersales/aftersalesWorkOrder.vue
Unescape View File

@ -662,27 +662,27 @@
</el-form-item>
<el-form-item label="申诉原因">
<el-input
v-model="Reasonforappeal"
:rows="4"
type="textarea"
placeholder="请输入申诉原因"
/>
v-model="Reasonforappeal"
:rows="4"
type="textarea"
placeholder="请输入申诉原因"
/>
</el-form-item>
<el-form-item label="`照片">
<el-upload
v-model:file-list="AppealAttachment"
list-type="picture-card"
:on-preview="AppealAttachmentpictureList"
:on-remove="AppealAttachmentImgListRemove"
:action="doubledCount"
:on-success="AppealAttachmentImgSuccess"
:before-upload="beforeAvatarUpload"
:headers="headers"
multiple
drag
>
<el-icon><Plus /></el-icon>
</el-upload>
v-model:file-list="AppealAttachment"
list-type="picture-card"
:on-preview="AppealAttachmentpictureList"
:on-remove="AppealAttachmentImgListRemove"
:action="doubledCount"
:on-success="AppealAttachmentImgSuccess"
:before-upload="beforeAvatarUpload"
:headers="headers"
multiple
drag
>
<el-icon><Plus /></el-icon>
</el-upload>
</el-form-item>
<span class="el_sdialog-footer">
@ -1085,7 +1085,7 @@ import {
MallassignmentColumnList,
customerserviceColumnList,
} from '@/option/aftersales/vueTvemp.js';
import { processRowProperty, isNumber, computeNumber,setNodeHeight } from '@/utils/util';
import { processRowProperty, isNumber, computeNumber, setNodeHeight } from '@/utils/util';
import { useRouter } from 'vue-router';
import { downloadXls, deepClone } from '@/utils/util';
import dayjs from 'dayjs';
@ -1094,8 +1094,8 @@ const $useStore = useStore();
const $route = useRoute();
/** vuex */
const customerData = ref([]); //查询已绑定的客服
const pageLoad=ref(false)
console.log($useStore,'$useStore');
const pageLoad = ref(false);
console.log($useStore, '$useStore');
const accessControl = $useStore.getters.permission;
console.log(accessControl, '权限按钮');
const loadingFinancial = ref(false);
@ -1259,12 +1259,11 @@ const TabList = ref([
{ name: 4, label: '理赔金额未出', state: true, request: true, DataList: [], total: '' },
{ name: 2, label: '处理完毕', state: true, request: true, DataList: [], total: '' },
{ name: 5, label: '客服介入', state: true, request: true, DataList: [], total: '' },
{ name: 6, label: '完结', state: true, request: true, DataList: [], total: '' },
{ name: 9, label: '待审核', state: true, request: true, DataList: [], total: '' },
{ name: 6, label: '完结', state: true, request: true, DataList: [], total: '' },
{ name: 7, label: '超时未处理', state: true, request: true, DataList: [], total: '' },
]); //标签栏
const DeliveryDriver = ref([]);
const CompensationParty = ref([
{ name: '', state: 0, num: null, reason: '', cld: 1, warehouseId: '', personResponsibleName: '' }, //赔款方
@ -1468,7 +1467,7 @@ const ButtonPermissions = computed(() => {
// batchFinish:true, //批量完结
// appeal: true, //申诉
add: true, //新增按钮
batchReject: UserPermissions.value != '仓库客服', //批量打回
batchReject:false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
DingTalkNumber: false, //钉钉号填写
@ -1484,7 +1483,7 @@ const ButtonPermissions = computed(() => {
case 1: //处理中
return {
add: false, //新增按钮
batchReject: UserPermissions.value == '职能客服' || UserPermissions.value == '客服经理', //批量打回
batchReject:false, //批量打回
assignment: false, //工单指派
applyArbitration: UserPermissions.value == '仓库客服', //客服介入
DingTalkNumber: false, //钉钉号填写
@ -1501,7 +1500,7 @@ const ButtonPermissions = computed(() => {
case 2: //处理完毕
return {
add: false, //新增按钮
batchReject: false, //批量打回
batchReject: UserPermissions.value =='总部客服', //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
DingTalkNumber: false, //钉钉号填
@ -1518,7 +1517,7 @@ const ButtonPermissions = computed(() => {
case 3: //待处理
return {
add: false, //新增按钮
batchReject: UserPermissions.value == '总部客服', //批量打回
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
@ -1618,7 +1617,7 @@ const ButtonPermissions = computed(() => {
case 9: //待审核
return {
add: false, //新增按钮
batchReject: false, //批量打回
batchReject:false, //批量打回
assignment: UserPermissions.value == '总部客服经理', //工单指派
applyArbitration: false, //客服介入
batchFinish: UserPermissions.value != '仓库客服', //批量完结
@ -1751,9 +1750,9 @@ const Statusprocessing = val => {
item.workOrderStatusNameS = columnList[10].checkarr[8].label; //理赔金未出
} else if (item.workOrderStatus == 21) {
item.workOrderStatusNameS = columnList[10].checkarr[9].label; //处理结果已提交
}else if(item.workOrderStatus == 100){
} else if (item.workOrderStatus == 100) {
item.workOrderStatusNameS = columnList[10].checkarr[10].label; //处理结果已提交
}else if(item.workOrderStatus == 110){
} else if (item.workOrderStatus == 110) {
item.workOrderStatusNameS = columnList[10].checkarr[11].label; //处理结果已提交
}
// } else if (item.workOrderStatus == 100) {
@ -1782,7 +1781,7 @@ const IndexTable = (val, Refresh) => {
TimeoutStatus.value = false; //关闭超时
// ProcessingPartyState.value = false; //关闭处理方
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
pageLoad.value = true;
columnList[2].checkarr = []; //重置下拉搜索框
columnList[3].checkarr = [];
columnList[10].checkarr = [];
@ -1829,7 +1828,7 @@ const IndexTable = (val, Refresh) => {
Tableheaderswitching(columnList);
console.log(res, '初始化返回值');
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
if (res.data.data) {
console.log(res.data.data, '初始化返回值===>');
// page.value.total = res.data.data.total; //总页数
@ -1905,23 +1904,26 @@ const OnLoad = () => {
};
OnLoad();
// 监听路由地址变化
watch(() => $route.path, (newPath, oldPath) => {
if ($useStore.state.isRefresh.refreshObj.aftersalesWorkOrder) {
TabPermissions.value = $useStore.state.Customer.Customerobj
console.log(TabPermissions.value,'当前TabPermissions.value');
console.log( tabValue.value,'当前 tabValue.value');
tabValue.value=$useStore.state.Customer.Customerobj;//菜单编号
if([0,2,3,4,6].includes(TabPermissions.value)){
// 页面筛选监听路由地址变化
watch(
() => $route.path,
(newPath, oldPath) => {
if ($useStore.state.isRefresh.refreshObj.aftersalesWorkOrder) {
TabPermissions.value = $useStore.state.Customer.Customerobj;
console.log(TabPermissions.value, '当前TabPermissions.value');
console.log(tabValue.value, '当前 tabValue.value');
tabValue.value = $useStore.state.Customer.Customerobj; //菜单编号
if ([0,1,2,3,4,5,6,7,8,9].includes(TabPermissions.value)) {
//0.全部菜单
//4. 理赔金未出
tabChenge(TabPermissions.value,null,true)
$useStore.commit('Customer_Menu',0);//设置回初始值
tabChenge(TabPermissions.value, null, true);
$useStore.commit('Customer_Menu', 0); //设置回初始值
}
// 重新请求数据
$useStore.commit('EDIT_REFRESHITEM', { title: 'aftersalesWorkOrder', status: false });
// 重新请求数据
$useStore.commit('EDIT_REFRESHITEM', { title: 'aftersalesWorkOrder', status: false });
}
}
});
);
// onActivated(() => {
// console.log('进入缓存');
// if ($useStore.state.isRefresh.refreshObj.aftersalesWorkOrder) {
@ -2034,13 +2036,13 @@ const InformationViewing = val => {
id: val.row.workOrderId,
appealID: val.row.id, //只有申诉才需要的参数
name: val.row.workOrderNumber + '-信息查看',
typesOf: val.row.typesOf, //申诉列表状态0:待处理，1:成立,2:不成立
warehouseId: val.row.warehouseId,
workOrderNumber: val.row.workOrderNumber, //添加异常记录包条码
businessId: val.row.businessId,
ProcessType: TabPermissions.value == 2 ? '2' : TabPermissions.value == 3 ? '1' : '', //类型 1 待处理 2 已处理
RouteIndexs: TabPermissions.value, //当前记录参数
Routstate: 'appeal', //申诉列表
AppealReview: val.row.typesOf == '0' ? 'true' : 'false', //当前只能查看申诉详情信息
workOrderStatus: val.row.workOrderStatus, //工单状态
},
});
@ -2092,7 +2094,6 @@ const InformationViewing = val => {
warehouseId: val.row.warehouseId,
workOrderNumber: val.row.workOrderNumber, //添加异常记录包条码
businessId: val.row.businessId,
ProcessType: TabPermissions.value == 2 ? '2' : TabPermissions.value == 3 ? '1' : '', //类型 1 待处理 2 已处理
RouteIndexs: TabPermissions.value, //当前记录参数
workOrderStatus: val.row.workOrderStatus, //工单状态
},
@ -2100,27 +2101,27 @@ const InformationViewing = val => {
};
// 首页查看详情按钮
const view = val => {
console.log(val.row);
console.log(val.row, '申诉查看');
if (AppealStatusT.value) {
console.log('当前是申诉');
// 表示当前在申诉列表
$router.push({
// AppealStatusT为真表示是申诉列表
path: '/aftersales/aftersalesWorkOrderInfo',
query: {
id: val.row.workOrderId,
typesOf: val.row.typesOf, //申诉列表状态0:待处理，1:成立,2:不成立
appealID: val.row.id, //只有申诉才需要的参数
name: val.row.workOrderNumber + '-信息查看',
warehouseId: val.row.warehouseId,
workOrderNumber: val.row.workOrderNumber, //添加异常记录包条码
businessId: val.row.businessId,
ProcessType: TabPermissions.value == 2 ? '2' : TabPermissions.value == 3 ? '1' : '', //类型 1 待处理 2 已处理
RouteIndexs: TabPermissions.value, //当前菜单
Routstate: 'appeal', //申诉列表
AppealReview: val.row.typesOf == '0' ? 'true' : 'false', //当前只能查看申诉详情信息
workOrderStatus: val.row.workOrderStatus, //当前工单状态
},
});
return;
return
}
// 理赔查看
@ -2162,6 +2163,7 @@ const view = val => {
return;
}
console.log(AppealStatusT.value,'AppealStatusT.value');
$router.push({
// AppealStatusT为真表示是申诉列表
path: '/aftersales/aftersalesWorkOrderInfo',
@ -2290,22 +2292,30 @@ const AppealAttachmentImgSuccess = val => {
// 取消申诉
const CancelappealFn = val => {
let data = {
id: val.row.id, //取消申诉ID
typesOf: '3', //申诉状态
workOrderId: val.row.workOrderId, //异常工单ID
};
ElMessageBox.confirm('是否取消申诉?', '提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
let data = {
id: val.row.id, //取消申诉ID
typesOf: '3', //申诉状态
workOrderId: val.row.workOrderId, //异常工单ID
};
$_Cancelappeal(data).then(res => {
console.log(res, '取消申诉返回值');
if (res.data.code == 200) {
appealFn(details.query);
ElMessage({
message: '取消申诉成功',
type: 'success',
$_Cancelappeal(data).then(res => {
console.log(res, '取消申诉返回值');
if (res.data.code == 200) {
appealFn(details.query);
ElMessage({
message: '取消申诉成功',
type: 'success',
});
}
});
}
});
})
.catch(() => {});
};
// 工单申诉按钮
@ -2323,7 +2333,6 @@ const appeal = (val, state) => {
if (val.row) {
selectList.value.push(val.row);
}
let data = {
id: val.row.id,
};
@ -2381,37 +2390,33 @@ const appealAll = () => {
};
// 确定理赔金额
const DetermineClaims = val => {
ElMessageBox.confirm(
'是否确认理赔金额?',
'提示',
{
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
}
)
ElMessageBox.confirm('是否确认理赔金额?', '提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
console.log(val.row);
let data = {
id: val.row.lawoId,
workOrderStatus: 30,
};
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
console.log(data, '处理好的值');
$_settlementUpdate(data)
.then(res => {
console.log(res);
if (res.data.code == 200) {
tabChenge(TabPermissions.value, {}, true);
}
})
.catch(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
});
console.log(val.row);
let data = {
id: val.row.lawoId,
workOrderStatus: 30,
};
details.loadingObj.list = true; //开启动画加载
pageLoad.value = true;
console.log(data, '处理好的值');
$_settlementUpdate(data)
.then(res => {
console.log(res);
if (res.data.code == 200) {
tabChenge(TabPermissions.value, {}, true);
}
})
.catch(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value = false;
});
})
.catch(() => {})
.catch(() => {});
};
// 理赔金额未出编辑操作
const Resultediting = val => {
@ -2419,7 +2424,7 @@ const Resultediting = val => {
// return
console.log(val.row, '理赔金额未出');
$router.push({
path: '/aftersales/aftersalesWorkOrdermodify',
path: '/aftersales/aftersalesWorkOrderend',
query: {
id: val.row.lawoId,
subId: val.row.laprId,
@ -2427,10 +2432,8 @@ const Resultediting = val => {
businessId: val.row.businessId,
warehouseId: val.row.warehouseId,
workOrderNumber: val.row.workOrderNumber,
RouterState: 'Kfend',
Processingresults: true, //理赔编辑
Resultediting: true, //编辑理赔金额
index: '1',
workOrderStatus: val.row.workOrderStatus, //订单状态
RouteIndexs: TabPermissions.value, //当前记录参数
},
});
};
@ -2449,8 +2452,22 @@ const ProcessedResultediting = val => {
RouterState: 'Kfend',
Processingresults: true, //处理结果编辑
Resultediting: true, //编辑理赔金额
Processed: 'true',
index: '1',
workOrderStatus: val.row.workOrderStatus, //订单状态
RouteIndexs: TabPermissions.value, //当前记录参数
},
});
};
// 回复按钮
const MessageReply = val => {
$router.push({
path: '/aftersales/aftersalesWorkOrderend',
query: {
id: val.row.id,
name: val.row.workOrderNumber + '-消息回复',
businessId: val.row.businessId,
RouterState: 'determine',
workOrderStatus: val.row.workOrderStatus, //订单状态
RouteIndexs: TabPermissions.value, //当前记录参数
},
});
};
@ -2476,109 +2493,102 @@ const CompletedEditing = val => {
};
// 工单申诉确认按钮
const Appealbutton = state => {
ElMessageBox.confirm(
'是否确认发起工单申诉?',
'提示',
{
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
}
)
ElMessageBox.confirm('是否确认发起工单申诉?', '提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
if (UserPermissions.value == '仓库客服') {
if (AppealAttachment.value.length > 1) {
ElMessage({
message: '只能上传一张图片',
type: 'warning',
});
return;
}
// appealData.value单条申诉点击变量暂未启用
console.log(details.selectionList, '当前申诉的东西');
loadingappeal.value = true; //开启加载效果
console.log(Appealselection.value, '当前选择的责任人');
console.log(warehouseData.value, '要循环处理的参数');
let data = {
peopleEntityList: [], //参数一
imagePath: '', //申诉图片附件
workOrderId: selectList.value[0], //工单ID
};
if (AppealeditorState.value) {
data.workOrderId = details.selectionList[0].workOrderId;
} else {
data.workOrderId = details.selectionList[0].id;
}
data.reason = Reasonforappeal.value;
data.appealPeopleName = warehouseData.value
.filter(item => Appealselection.value.includes(item.value))
.map(item => item.label)
.join(','); //实际责任人名称
//如果为编辑状态追加ID字段
console.log(AppealeditorState.value, '申诉状态');
if (AppealeditorState.value) {
data.id = details.selectionList[0].id;
}
console.log(details.selectionList, '准备处理的数据');
//处理数据
Appealselection.value.forEach(item => {
console.log(item, '循环的值');
data['peopleEntityList'].push({
workOrderId: details.selectionList[0].id, //异常工单ID
reason: Reasonforappeal.value, //申诉理由
claimant: userInfo.value.content.user_name, //申诉人
actualPersonId: warehouseData.value.find(res => res.value == item).value, //实际责任人ID
actualPersonName: warehouseData.value.find(res => res.value == item).label, //实际责任人名称
});
});
if (AppealAttachment.value.length) {
console.log(AppealAttachment.value, '图片');
if (AppealAttachment.value[0].response) {
data.imagePath = AppealAttachment.value[0].response.data.link; //申诉图片
} else {
data.imagePath = AppealAttachment.value[0].url; //申诉图片
}
}
console.log(data, '处理好的值');
$_appealSubmit(data)
.then(res => {
if (res.data.code == 200) {
if (AppealAttachment.value.length > 1) {
ElMessage({
message: res.data.msg,
type: 'success',
message: '只能上传一张图片',
type: 'warning',
});
DataRendering(TabPermissions.value, details.query, true);
return;
}
})
.finally(res => {
dialogappeal.value = false; //关闭申诉弹窗
loadingappeal.value = false; //关闭加载效果
console.log(res, '功返回值');
ProcessingPartyState.value = false; //关闭处理方
ArbitrationStatus.value = false; //不可以申请完结
AppealeditorState.value = false; //关闭编辑状态
appealData.value = {}; //清空当前行申诉数据
if (AppealStatusT.value) {
Tableheaderswitching(AppealList); //切换表头
appealFn(); // 获取申诉列表
// appealData.value单条申诉点击变量暂未启用
console.log(details.selectionList, '当前申诉的东西');
loadingappeal.value = true; //开启加载效果
console.log(Appealselection.value, '当前选择的责任人');
console.log(warehouseData.value, '要循环处理的参数');
let data = {
peopleEntityList: [], //参数一
imagePath: '', //申诉图片附件
workOrderId: selectList.value[0], //工单ID
};
if (AppealeditorState.value) {
data.workOrderId = details.selectionList[0].workOrderId;
} else {
data.workOrderStatus = 80;
details.query.workOrderStatus = 80;
tabValue.value = 6;
IndexTable({ workOrderStatus: 80 });
data.workOrderId = details.selectionList[0].id;
}
ElMessage({
message: res.data.msg,
type: 'success',
data.reason = Reasonforappeal.value;
data.appealPeopleName = warehouseData.value
.filter(item => Appealselection.value.includes(item.value))
.map(item => item.label)
.join(','); //实际责任人名称
//如果为编辑状态追加ID字段
console.log(AppealeditorState.value, '申诉状态');
if (AppealeditorState.value) {
data.id = details.selectionList[0].id;
}
console.log(details.selectionList, '准备处理的数据');
//处理数据
Appealselection.value.forEach(item => {
console.log(item, '循环的值');
data['peopleEntityList'].push({
workOrderId: details.selectionList[0].id, //异常工单ID
reason: Reasonforappeal.value, //申诉理由
claimant: userInfo.value.content.user_name, //申诉人
actualPersonId: warehouseData.value.find(res => res.value == item).value, //实际责任人ID
actualPersonName: warehouseData.value.find(res => res.value == item).label, //实际责任人名称
});
});
});
}
})
.catch(() => {})
if (AppealAttachment.value.length) {
console.log(AppealAttachment.value, '图片');
if (AppealAttachment.value[0].response) {
data.imagePath = AppealAttachment.value[0].response.data.link; //申诉图片
} else {
data.imagePath = AppealAttachment.value[0].url; //申诉图片
}
}
console.log(data, '处理好的值');
$_appealSubmit(data)
.then(res => {
if (res.data.code == 200) {
ElMessage({
message: res.data.msg,
type: 'success',
});
DataRendering(TabPermissions.value, details.query, true);
}
})
.finally(res => {
dialogappeal.value = false; //关闭申诉弹窗
loadingappeal.value = false; //关闭加载效果
console.log(res, '功返回值');
ProcessingPartyState.value = false; //关闭处理方
ArbitrationStatus.value = false; //不可以申请完结
AppealeditorState.value = false; //关闭编辑状态
appealData.value = {}; //清空当前行申诉数据
if (AppealStatusT.value) {
Tableheaderswitching(AppealList); //切换表头
appealFn(); // 获取申诉列表
} else {
data.workOrderStatus = 80;
details.query.workOrderStatus = 80;
tabValue.value = 6;
IndexTable({ workOrderStatus: 80 });
}
ElMessage({
message: res.data.msg,
type: 'success',
});
});
}
})
.catch(() => {});
};
/** 表格表头输入框搜索 */
@ -2781,7 +2791,7 @@ const settlementclaim = (val, Refresh) => {
return;
}
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
pageLoad.value = true;
console.log(Claimsfield, '理赔数据');
ClaimStatus.value = true; //开启理赔查询状态
AppealStatus.value = false; //关闭申诉状态
@ -2828,7 +2838,7 @@ const settlementclaim = (val, Refresh) => {
$_listSettlement(data)
.then(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
console.log(res, '查询理赔数据');
if (res.data.data) {
if (res.data.data.records.length) {
@ -2849,13 +2859,13 @@ const settlementclaim = (val, Refresh) => {
})
.catch(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
});
};
// 获取申诉列表
const appealFn = val => {
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
pageLoad.value = true;
AppealStatus.value = true; //开启申诉列表状态
TimeoutStatus.value = false; //关闭 超时状态
ClaimStatus.value = false; //关闭理赔查询状态
@ -2876,7 +2886,7 @@ const appealFn = val => {
$_listAppeal(data)
.then(res => {
details.loadingObj.list = false; //开启动画加载
pageLoad.value=false
pageLoad.value = false;
console.log(res, '申诉列表返回值');
if (res.data.data.records.length) {
// details.data = res.data.data.records;
@ -2895,7 +2905,7 @@ const appealFn = val => {
})
.catch(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
});
};
@ -3009,7 +3019,7 @@ const TimeoutHandling = (val, Refresh) => {
AppealStatus.value = false; //关闭申诉状态
TimeoutStatus.value = true; //开启超时记录查询
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
pageLoad.value = true;
updateDictionary(timeoutList[3].checkarr, 'pc_work_order'); //异常类型
updateDictionary(timeoutList[4].checkarr, 'pc_discovery_node'); //发现环节
let data = {
@ -3020,7 +3030,7 @@ const TimeoutHandling = (val, Refresh) => {
$_listOwn(data)
.then(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
console.log(res, '超时记录');
if (res.data.data.records.length) {
@ -3041,7 +3051,7 @@ const TimeoutHandling = (val, Refresh) => {
})
.catch(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
});
};
@ -3237,7 +3247,7 @@ const ProcessingPartyFun = (val, Refresh) => {
AppealStatus.value = false; //关闭申诉状态
// details.query.workOrderStatus = null;
details.loadingObj.list = true; //开启动画加载
pageLoad.value=true
pageLoad.value = true;
let data = {
...val,
};
@ -3251,7 +3261,7 @@ const ProcessingPartyFun = (val, Refresh) => {
$_getProcessor(data)
.then(res => {
details.loadingObj.list = false; //关闭动画加载
pageLoad.value=false
pageLoad.value = false;
// page.value.total = res.data.data.total; //总页数
if (res.data.data.records.length) {
Statusprocessing(res.data.data.records);
@ -3397,44 +3407,40 @@ const DetermineStorage = val => {
});
return;
}
ElMessageBox.confirm(
'是否确定确定批量审核?',
'提示',
{
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
}
)
ElMessageBox.confirm('是否确定确定批量审核?', '提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
let data = {
assignList: [],
};
data['assignList'] = details.selectionList.map(item => item.id);
details.loadingObj.list = true; //开启加载效果
pageLoad.value=true
// 完结结果确定
console.log(data, '处理好的值');
$_updateManagerConfirmed(data)
.then(res => {
if (res.data.code == 200) {
ElMessage({
message: res.data.msg,
type: 'success',
assignList: [],
};
data['assignList'] = details.selectionList.map(item => item.id);
details.loadingObj.list = true; //开启加载效果
pageLoad.value = true;
// 完结结果确定
console.log(data, '处理好的值');
$_updateManagerConfirmed(data)
.then(res => {
if (res.data.code == 200) {
ElMessage({
message: res.data.msg,
type: 'success',
});
}
console.log(res, '处理完毕确定');
tabChenge(TabPermissions.value, {}, true);
})
.catch(res => {
console.log(res, '错误信息');
})
.finally(res => {
details.loadingObj.list = false; //关闭加载效果
pageLoad.value = false;
});
}
console.log(res, '处理完毕确定');
tabChenge(TabPermissions.value, {}, true);
})
.catch(res => {
console.log(res, '错误信息');
})
.finally(res => {
details.loadingObj.list = false; //关闭加载效果
pageLoad.value=false
});
})
.catch(() => { })
.catch(() => {});
};
// 完结里面确定按钮
@ -3444,7 +3450,7 @@ const EndArbitration = val => {
assignList: [val.row.id],
};
details.loadingObj.list = true; //开启加载效果
pageLoad.value=true
pageLoad.value = true;
$_updateArbitrateStatu(data)
.then(res => {
console.log(res, '处理成功');
@ -3461,7 +3467,7 @@ const EndArbitration = val => {
})
.finally(() => {
details.loadingObj.list = false; //开启加载效果
pageLoad.value=false
pageLoad.value = false;
});
};
// 批量完结确定
@ -3496,7 +3502,7 @@ const AllEndArbitration = () => {
.finally(() => {
details.selectionList = []; //清空勾选数据
details.loadingObj.list = false; //开启加载效果
pageLoad.value=false
pageLoad.value = false;
});
};
// 处理完毕里面确定（仓库客服用的）
@ -3533,7 +3539,7 @@ const ResultConfirmation = val => {
if (ConfirmStatus) {
// 走的批量确认
let state = details.selectionList.every(item => item.workOrderStatus == '21');
console.log(state,'state');
console.log(state, 'state');
if (!state) {
ElMessage({
message: '勾选单子中有已经确认的请取消勾选!',
@ -3557,7 +3563,7 @@ const ResultConfirmation = val => {
})
.then(() => {
details.loadingObj.list = true; //开启加载效果
pageLoad.value=true
pageLoad.value = true;
console.log(data, '处理好的数据');
$_updateWorkOrderStatus(data)
.then(res => {
@ -3575,7 +3581,7 @@ const ResultConfirmation = val => {
})
.finally(() => {
details.loadingObj.list = false; //关闭加载效果
pageLoad.value=false
pageLoad.value = false;
});
})
.catch(() => {
@ -3635,7 +3641,7 @@ const ResultConfirmation = val => {
})
.then(() => {
details.loadingObj.list = true; //开启加载效果
pageLoad.value=true
pageLoad.value = true;
// 完结结果确定
$_updateManagerConfirmed(data)
.then(res => {
@ -3653,7 +3659,7 @@ const ResultConfirmation = val => {
})
.finally(res => {
details.loadingObj.list = false; //关闭加载效果
pageLoad.value=false
pageLoad.value = false;
});
// 赔款方
console.log(data, '处理好的值');
@ -3670,8 +3676,8 @@ const ResultConfirmation = val => {
// 审核确定
const findingAudit = () => {};
// 批量打回
const BatchReturn = () => {
BatchFrom.value.businessDepartment = [];
const BatchReturn = () => {
BatchFrom.value.businessDepartment =[];
BatchFrom.value.txt = null;
if (!details.selectionList.length) {
ElMessage({
@ -3690,7 +3696,8 @@ const ConfirmReturn = () => {
processorList: [],
};
// 过滤满足条件的对象
let foundObjs = warehouseData.value.filter(obj =>
if(BatchFrom.value.businessDepartment.length){
let foundObjs = warehouseData.value.filter(obj =>
BatchFrom.value.businessDepartment.includes(obj.value)
);
data['businessId'] = foundObjs.map(item => item.value).join(',');
@ -3699,10 +3706,13 @@ const ConfirmReturn = () => {
foundObjs.forEach(item => {
data['processorList'].push({ id: item.value, name: item.label });
});
}
data.reasonReturn = BatchFrom.value.txt; //打回原因
// data.warehouseId = details.selectionList.map(item=>item.warehouseId); //仓库ID
data.workOrderIds = details.selectionList.map(item => item.id); //异常工单ID
console.log(data, '处理好的值');
data.typesOf='1';//普通打回
$_batchReturn(data)
.then(res => {
repulse.value = false; //关闭加载并关闭按钮
@ -3714,6 +3724,7 @@ const ConfirmReturn = () => {
message: res.data.msg,
type: 'success',
});
DataRendering(TabPermissions.value, details.query, true);
}
})
.catch(error => {
@ -3973,7 +3984,7 @@ const Financialfilling = () => {
dialogFinancialaccounting.value = false; //关闭财务入账弹窗
DataRendering(TabPermissions.value, details.query, true);
}
AppealListFn();
// AppealListFn();
})
.catch(res => {
console.log(res, '财务入账成功返回值');
@ -4125,19 +4136,6 @@ const Deleteappeal = val => {
});
};
// 回复按钮
const MessageReply = val => {
$router.push({
path: '/aftersales/aftersalesWorkOrderend',
query: {
id: val.row.id,
name: val.row.workOrderNumber + '-消息回复',
businessId: val.row.businessId,
RouterState: 'determine',
index: '0',
},
});
};
// 导出报表
const exportReport = () => {
@ -4269,13 +4267,6 @@ const setAsdefault = val => {
// 指派新增
const CreateAdditions = () => {
// Malldropdown.value
let a = [
{ a: 1, disabled: false },
{ a: 2, disabled: false },
{ a: 3, disabled: false },
];
let tab = [{}];
if (AssignmentType.value == '2') {
$_basicdataTripartiteMall({}).then(res => {
console.log(res, '商场指派列表');
@ -4885,10 +4876,10 @@ const AssignSubmission = () => {
width: 100% !important;
margin-bottom: 10px;
}
:deep(.el-form-item){
:deep(.el-form-item) {
flex-direction: column;
align-items: flex-start;
.el-form-item__content{
.el-form-item__content {
width: 100% !important;
}
}

12
src/views/aftersales/aftersalesWorkOrderAdd.vue
Unescape View File

@ -1138,6 +1138,7 @@ const Totalamount = () => {
};
const Claimssettlement = value => {
form.value.Claimamount = [];
if (value.length) {
let data = [];
value.forEach(item => {
@ -1146,7 +1147,6 @@ const Claimssettlement = value => {
data.push(_data);
}
});
form.value.Claimamount = [];
if (data && data.length) {
data.forEach(item => {
form.value.Claimamount.push({
@ -1508,10 +1508,9 @@ const onSubmit = () => {
// 运单号
submitData.waybillNumber = form.value.PackageList[0].waybillNumber;
}
submitData.processorEntityList = [];
// 处理方处理
if (form.value.basis.processor.length) {
submitData.processorEntityList = [];
form.value.basis.processor.forEach(item => {
submitData['processorEntityList'].push({
businessName: Processingoptions.value.find(res => res.value == item).label, //仓库名称
@ -1525,8 +1524,9 @@ const onSubmit = () => {
// 责任方处理
if (form.value.groundlineType == '1') {
form.value.responsibilitiesList.forEach(item => {
let businesTemp = item.Responsibleoptions.find(res => res.value == item.businessId); //仓库名称
submitData['processorEntityList'].push({
businessName: item.Responsibleoptions.find(res => res.value == item.businessId).label, //仓库名称
businessName:businesTemp?businesTemp.label:item.businessId, //仓库名称
businessId: item.businessId, //仓库ID
conditions: 1, //固定参数
typesOf: 1, //1责任方 ，2处理方
@ -1602,7 +1602,7 @@ const onSubmit = () => {
submitData['decreaseImageEntityList'].push({
imageName: item.response.data.originalName, //图片名称
imagePath: item.response.data.link, //图片地址
imageType: form.value.groundlineType == 1 ? 10 : 20, //图片类型
imageType: form.value.basis.workOrderType == 1 ? 10 : 20, //图片类型
});
}
});
@ -1657,7 +1657,7 @@ const onSubmit = () => {
}
form.value.Pageloading = true; //关闭页面加载
//是否直接提交到处理结果
//是否直接提交到处理结果(处理完毕)
if (form.value.Processed) {
submitData.workOrderStatus = 30;
}

495
src/views/aftersales/aftersalesWorkOrderInfo.vue
Unescape View File

@ -329,6 +329,7 @@
</el-tab-pane>
</el-tabs>
</el-form>
<el-tabs
type="border-card"
class="el_Processingresults"
@ -568,9 +569,13 @@
<!-- <el-button type="primary" v-if="PermissionButton.Confirm_review" @click="ConfirmReview"
>确定审核
</el-button> -->
<el-button type="primary" v-if="PermissionButton.result_returned" @click="resultreturnedFun"
>结果打回</el-button
>
<el-button type="primary" v-if="PermissionButton.work_order_completion" @click="EndJump"
>完结工单</el-button
>
>
<el-button type="primary" v-if="PermissionButton.repulse" @click="BatchReturn"
>打回</el-button
>
@ -607,7 +612,7 @@
type="primary"
v-if="PermissionButton.Result_determination"
@click="ResultDetermination"
>确定</el-button
>处理结果确定</el-button
>
</div>
</el-card>
@ -734,6 +739,49 @@
</div>
</el-affix>
</div>
<!-- 结果打回弹窗 -->
<el-dialog v-model="dialogReturn" title="结果打回" width="40%" draggable class="plAllret">
<el-form
v-loading="repulse"
element-loading-text="正在打回中..."
label-position="top"
label-width="100px"
:model="BatchFrom"
>
<el-form-item label="打回原因">
<el-input v-model="BatchFrom.txt" type="textarea" :rows="4" />
</el-form-item>
<el-form-item label="流转营业部">
<el-select
v-model="BatchFrom.businessDepartment"
multiple
filterable
default-first-option
:reserve-keyword="false"
placeholder="请选择活动区域"
>
<el-option
v-for="item in warehouseData"
:key="item.value"
:label="item.label"
:value="item.value"
/>
</el-select>
</el-form-item>
</el-form>
<template #footer>
<span class="dialog-footer">
<el-button @click="dialogReturn = false">取消</el-button>
<el-button type="primary" @click="ConfirmReturn" :disabled="repulse">
确定
</el-button>
</span>
</template>
</el-dialog>
</template>
<script setup>
@ -751,9 +799,11 @@ import {
$_Cancelappeal,
$_updateWorkOrderStatus,
$_updateManagerConfirmed,
$_batchRepulseCompleted,
} from '@/api/aftersales/aftersalesWorkOrder';
import { ref, reactive, computed, onMounted } from 'vue';
import { getToken } from '@/utils/auth';
import {AddressClosed, deepClone } from '@/utils/util';
const $router = useRouter();
const $route = useRoute();
const Indexform = ref({
@ -892,69 +942,60 @@ onMounted(() => {
}, 0);
});
// 底部按钮权限
const PermissionButton = computed(() => {
// if(appeal.value)return false
// else if ( $route.query.workOrderStatus != '21')return false
// return true
return {
// !appeal.value &&
// $route.query.workOrderStatus != '80' &&
// $route.query.workOrderStatus != '30' &&
// $route.query.workOrderStatus != '20' &&
// $route.query.workOrderStatus != '40' &&
// $route.query.workOrderStatus != '100' &&
// $route.query.workOrderStatus != '110'
reply:true, //回复
Processing_results:
!appeal.value &&
(($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10') ||
($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '20') ||
($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '20') ||
($route.query.RouteIndexs == '1' && $route.query.workOrderStatus == '20')), //处理结果10 20 21
work_order_completion:
(!appeal.value &&
($route.query.RouteIndexs == '0' || $route.query.RouteIndexs == '3') &&
$route.query.workOrderStatus != '80' &&
UserPermissions.value != '仓库客服' &&
$route.query.workOrderStatus != '20') ||
($route.query.RouteIndexs == '2' && UserPermissions.value != '仓库客服'), //完结
repulse:
!appeal.value &&
(($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10')) &&
UserPermissions.value != '仓库客服', //打回
apply_arbitration:
!appeal.value &&
(($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '70') ||
($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '70')) &&
UserPermissions.value != '仓库客服', //客服仲裁完结
information_editing:
!appeal.value &&
(($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10')) &&
warehouseIdState.value, //信息编辑 只能待处理和当前仓库人
Appeal_established: appeal.value && AppealReview.value && UserPermissions.value=='总部客服经理', //申诉成立
Appeal_rejection: appeal.value && AppealReview.value && UserPermissions.value=='总部客服经理', //申诉驳回
Processing_confirmation:
(UserPermissions.value != '仓库客服' &&
$route.query.RouteIndexs == '0' &&
$route.query.workOrderStatus == '40') ||
(UserPermissions.value != '仓库客服' &&
$route.query.RouteIndexs == '9' &&
$route.query.workOrderStatus == '40'), //待审核确定
Result_determination:
(UserPermissions.value == '仓库客服' &&
$route.query.RouteIndexs == '0' &&
$route.query.workOrderStatus == '21') ||
(UserPermissions.value == '仓库客服' &&
$route.query.RouteIndexs == '2' &&
$route.query.workOrderStatus == '21'), //处理结果确定
Confirm_review: UserPermissions.value == '总部客服经理' && $route.query.RouteIndexs == '9',
};
});
// // 底部按钮权限
// const PermissionButton = computed(() => {
// return {
// reply:true, //回复
// Processing_results:
// !appeal.value &&
// (($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
// ($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10') ||
// ($route.query.RouteIndexs == '3' && $ route.query.workOrderStatus == '20') ||
// ($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '20') ||
// ($route.query.RouteIndexs == '1' && $route.query.workOrderStatus == '20')), //处理结果10 20 21
// work_order_completion:
// (!appeal.value &&
// ($route.query.RouteIndexs == '0' || $route.query.RouteIndexs == '3') &&
// $route.query.workOrderStatus != '80' &&
// UserPermissions.value != '仓库客服' &&
// $route.query.workOrderStatus != '20') ||
// ($route.query.RouteIndexs == '2' && UserPermissions.value != '仓库客服'), //完结
// repulse:
// !appeal.value &&
// (($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
// ($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10')) &&
// UserPermissions.value != '仓库客服', //打回
// apply_arbitration:
// !appeal.value &&
// (($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '70') ||
// ($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '70')) &&
// UserPermissions.value != '仓库客服', //客服仲裁完结
// information_editing:
// !appeal.value &&
// (($route.query.RouteIndexs == '0' && $route.query.workOrderStatus == '10') ||
// ($route.query.RouteIndexs == '3' && $route.query.workOrderStatus == '10')) &&
// warehouseIdState.value, //信息编辑 只能待处理和当前仓库人
// Appeal_established: appeal.value && AppealReview.value && UserPermissions.value=='总部客服经理', //申诉成立
// Appeal_rejection: appeal.value && AppealReview.value && UserPermissions.value=='总部客服经理', //申诉驳回
// Processing_confirmation:
// (UserPermissions.value != '仓库客服' &&
// $route.query.RouteIndexs == '0' &&
// $route.query.workOrderStatus == '40') ||
// (UserPermissions.value != '仓库客服' &&
// $route.query.RouteIndexs == '9' &&
// $route.query.workOrderStatus == '40'), //待审核确定
// Result_determination:
// (UserPermissions.value == '仓库客服' &&
// $route.query.RouteIndexs == '0' &&
// $route.query.workOrderStatus == '21') ||
// (UserPermissions.value == '仓库客服' &&
// $route.query.RouteIndexs == '2' &&
// $route.query.workOrderStatus == '21'), //处理结果确定
// Confirm_review: UserPermissions.value == '总部客服经理' && $route.query.RouteIndexs == '9',
// };
// });
// appeal.value && AppealReview.value,
// 聊天记录获取
@ -965,13 +1006,13 @@ const Chathistory = res => {
id: $route.query.id,
})
.then(res => {
MessageContent.value = []; //先清空内容，防止内容重复叠加
MessageContent.value = []; //先清空内容，防止内容重复叠加
res.data.data.surveyRecordEntities.forEach(item => {
MessageContent.value.push({
time: item.createTime, //时间
content: item.processingResults, //消息内容
name: item.addDepartment, //营业部名称
username: item.addPeople, //用户名
username: item.processorName, //用户名
img: filetype == 'png' ? item.pictureUrl : '',
file: filetype == 'docx' ? item.pictureUrl : '',
mp4: filetype == 'mp4' ? item.pictureUrl : '',
@ -1086,16 +1127,7 @@ const onLoad = () => {
appeal.value = true;
console.log(appeal.value, 'appeal.value');
}
// 只能查看申诉信息
if ($route.query.AppealReview) {
if ($route.query.AppealReview == 'false') {
console.log($route.query.AppealReview, '申诉状态');
AppealReview.value = false;
} else {
AppealReview.value = true;
console.log(AppealReview.value, '当前申诉状态');
}
}
console.log(res, '回显返回值参数');
Indexform.value = res.data.data;
@ -1132,12 +1164,13 @@ const onLoad = () => {
// 公司占比回显计算
let sum = 0;
res.data.data.personResponsibleVOS.forEach(item => {
sum = Number(item.responsibilityRatio) + sum;
});
groundlineType.value = res.data.data.discoveryNode; //发现节点回显
groundlineType.value = res.data.data.discoveryNode; //发现节点回显
if(res.data.data.personResponsibleVOS?.length){
res.data.data.personResponsibleVOS.forEach(item => {
sum = Number(item.responsibilityRatio) + sum;
});
FangAddList.value = res.data.data.personResponsibleVOS.map(res => {
return {
businessName: res.businessId, //责任人ID
@ -1147,8 +1180,11 @@ const onLoad = () => {
tripartite: res.tripartite, //三方责任人
};
});
}
// 处理方/责任方回显
res.data.data.processorVOList.forEach(item => {
if(res.data.data.processorVOList?.length){
res.data.data.processorVOList.forEach(item => {
if (item) {
if (item.typesOf == 2) {
// 处理方回显
@ -1159,6 +1195,8 @@ const onLoad = () => {
}
}
});
}
companyProportion.value = 100 - sum;
getDictionaryBiz('result_handling').then(res => {
@ -1190,21 +1228,7 @@ const onLoad = () => {
// 处理结果说明回显
Indexform.value.resultDescription = res.data.data.processingResultsVO.resultDescription;
CompensationParty.value = [];
if (res.data.data.completionRecipientEntityList.length) {
res.data.data.completionRecipientEntityList.forEach((item, index) => {
TotalamountReceived.value += Number(item.money);
CompensationParty.value.push({
state: 1, //状态
num: item.money, //金额
// name: item.recipient, //受款方名字
reason: item.reasonReceivingPayment, //受款方原因
// explains: item.explains, //受款方说明
cld: index + 1,
id: item.id,
warehouseId: item.warehouseId, //仓库
});
});
}
// 赔款方
if (res.data.data.completionRecordEntities.length) {
res.data.data.completionRecordEntities.forEach((item, index) => {
@ -1223,6 +1247,23 @@ const onLoad = () => {
});
});
}
// 受款方
if (res.data.data.completionRecipientEntityList.length) {
res.data.data.completionRecipientEntityList.forEach((item, index) => {
TotalamountReceived.value += Number(item.money);
CompensationParty.value.push({
state: 1, //状态
num: item.money, //金额
// name: item.recipient, //受款方名字
reason: item.reasonReceivingPayment, //受款方原因
// explains: item.explains, //受款方说明
cld: index + 1,
id: item.id,
warehouseId:item.warehouseId, //仓库
});
});
}
// 获取赔款方和受款方信息
if (CompensationParty.value.length) {
CompletedView.value = CompensationParty.value.map(item => {
@ -1253,6 +1294,125 @@ const onLoad = () => {
};
onLoad(); //初始化程序
const isAppeal = appeal.value;
const userRole = UserPermissions.value;//角色名称
const routeIndex = $route.query.RouteIndexs;//菜单编号
const workOrderStatus = $route.query.workOrderStatus;//工单状态
const isWarehouseCustomerService = userRole === '仓库客服';//角色状态
const isHeadquarterCustomerServiceManager = userRole === '总部客服经理';//角色状态
const isWarehouseIdState = warehouseIdState.value;
// 处理结果权限
const isProcessingResults=()=>{
if(workOrderStatus =='10' || workOrderStatus === '20'){
return true
}
}
//完结工单权限
const isWorkOrderCompletion=()=>{
if(UserPermissions.value != '仓库客服'){
if(workOrderStatus == '30'){
return true
}
}
}
// 完结审核打回权限
const isRepulse=()=> {
if(UserPermissions.value == '总部客服经理'){
if(workOrderStatus == '40'){
return true
}
}
}
// 处理结果打回
const Resultreturned=()=>{
if(UserPermissions.value == '总部客服'){
if(workOrderStatus == '30'){
return true
}
}
}
// 客服仲裁完结权限
const isApplyArbitration=()=>{
if(UserPermissions.value != '仓库客服'){
if( workOrderStatus === '70'){
return true
}
}
}
// 修改提交权限
const isInformationEditing=()=>{
if(workOrderStatus === '10'){
// 提交人是自己
if( warehouseIdState.value){
return true
}
}
}
// 待审核确定权限
const isProcessingConfirmation=()=>{
if(UserPermissions.value != '仓库客服'){
if(workOrderStatus =='40'){
return true
}
}
}
// 处理结果确定权限
const isResultDetermination=()=>{
if(workOrderStatus == '21'){
return true
}
}
//审核确定
const isConfirmReview = () => {
if(UserPermissions.value == '总部客服经理'){
if(workOrderStatus == '500'){
return true
}
}
}
// 申诉成立权限
const Appealestablished=()=>{
if(UserPermissions.value == '总部客服经理'){
if($route.query.typesOf=='0'){
return true
}
}
}
// 申诉驳回权限
const Appealrejection=()=>{
if(UserPermissions.value == '总部客服经理'){
if($route.query.typesOf=='0'){
return true
}
}
}
// 权限按钮
const PermissionButton = computed(() => ({
reply: true, // 回复
Processing_results: isProcessingResults(),//处理结果
work_order_completion: isWorkOrderCompletion(),//完结工单
repulse: isRepulse(),//打回
result_returned:Resultreturned(),//处理结果打回
apply_arbitration: isApplyArbitration(),//客服仲裁完结
information_editing: isInformationEditing(),//修改提交
Appeal_established: Appealestablished(), // 申诉成立
Appeal_rejection: Appealrejection(), // 申诉驳回
Processing_confirmation: isProcessingConfirmation(), // 待审核确定
Result_determination: isResultDetermination(), // 处理结果确定
Confirm_review: isConfirmReview(),//审核确定
}));
// 是否显示处理结果
const Processingrelease = () => {
if (Indexform.value.processor.length == 1 && Mydata.value.id == Indexform.value.processor[0]) {
@ -1300,6 +1460,7 @@ const addingRecord = () => {
businessId: $route.query.workOrderNumber,
RouteIndexs: $route.query.RouteIndexs,//当前菜单
RouterState: 'determine',
workOrderStatus: $route.query.workOrderStatus, //工单状态
},
});
};
@ -1318,11 +1479,99 @@ const EndJump = () => {
},
});
};
// 打回
const BatchReturn = () => {
BatchFrom.value.businessDepartment = [];
// 处理结果打回
const resultreturnedFun=()=>{
BatchFrom.value.businessDepartment =[];
BatchFrom.value.txt = null;
dialogReturn.value = true;
}
// 处理结果打回确定
const ConfirmReturn=()=>{
// 批量打回确定按钮
let data = {
processorList: [],
};
// 过滤满足条件的对象
if(BatchFrom.value.businessDepartment.length){
let foundObjs = warehouseData.value.filter(obj =>
BatchFrom.value.businessDepartment.includes(obj.value)
);
data['businessId'] = foundObjs.map(item => item.value).join(',');
data['businessName'] = foundObjs.map(item => item.label).join(',');
// 营业部处理
foundObjs.forEach(item => {
data['processorList'].push({ id: item.value, name: item.label });
});
}
data.reasonReturn = BatchFrom.value.txt; //打回原因
data.workOrderIds =[$route.query.id]; //异常工单
console.log(data, '处理好的值');
data.typesOf='1';//普通打回
pageState.value = true; //开启加载并关闭按钮
dialogReturn.value = false; //关闭打回弹窗
$_batchReturn(data)
.then(res => {
console.log(res, '批量打回返回值');
if (res.data.code == 200) {
ElMessage({
message: res.data.msg,
type: 'success',
});
// 传递要刷新的菜单
$useStore.commit('EDIT_REFRESHITEM', {title: 'aftersalesWorkOrder',status: true,});//要刷新的页面
$useStore.commit('Customer_Menu',Number($route.query.RouteIndexs));//要刷新的菜单
$router.push('/aftersales/aftersalesWorkOrder');
AddressClosed('/aftersales/aftersalesWorkOrderend'); //删除当前页面
}
})
.catch(error => {
console.log(error, 'error');
}).finally(()=>{
pageState.value = false; //关闭加载并关闭按钮
dialogReturn.value = false; //关闭打回弹窗
});
}
// 完结打回
const BatchReturn = () => {
ElMessageBox.prompt('请输入打回原因', {
confirmButtonText: '确定',
cancelButtonText: '取消',
inputPattern:/^(?!\s*$).+/,
inputErrorMessage: '内容不能为空哦',
})
.then(({ value }) => {
pageState.value=true
$_batchRepulseCompleted({
workOrderIds:[$route.query.id],
reasonReturn:value
}).then(res=>{
if(res.data.code ==200){
ElMessage({
message: res.data.msg,
type: 'success',
})
$useStore.commit('EDIT_REFRESHITEM', {
title: 'aftersalesWorkOrder',
status: true,
});
$useStore.commit('Customer_Menu',9);//要刷新的菜单
$useStore.commit('DEL_TAG_CURRENT'); //关闭当前页面
$router.push({
path: '/aftersales/aftersalesWorkOrder',
});
}
}).catch((error)=>{
console.log(error);
}).finally(()=>{
pageState.value=false
})
})
.catch(() => {
})
};
// 客服仲裁完结
const CustomerServiceCompleted = () => {
@ -1354,9 +1603,6 @@ const EditInformation = () => {
warehouseId: $route.query.warehouseId,
workOrderNumber: $route.query.workOrderNumber,
RouterState: 'Infoedit',
EditInformation: true, //可以编辑完结信息编辑
ProcessType: $route.query.ProcessType, //类型 1 待处理 2 已处理
ProcessingresultsState: UserPermissions.value != '仓库客服' ? true : false, //
workOrderStatus: $route.query.workOrderStatus, //当前单子状态
},
});
@ -1375,27 +1621,26 @@ const AppealEstablished = () => {
workOrderStatus: $route.query.workOrderStatus, //当前单子状态
Appealeditor: 'appeal', //申诉编辑
appealID: $route.query.appealID, //申诉ID
AppealEstablished: true, //申诉成立
typesOf:$route.query.typesOf,//申诉工单状态0待处理，1成立，2驳回
},
});
};
// 申诉驳回
const AppealRejection = () => {
ElMessageBox.confirm(
'是否确认申诉驳回?',
'提示',
{
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
}
)
.then(() => {
let data = {
ElMessageBox.prompt('请填写驳回原因', '提示', {
confirmButtonText: '确定',
cancelButtonText: '取消',
inputPattern:/^(?!\s*$).+/,
inputErrorMessage: '内容不能为空哦',
})
.then(({ value }) => {
console.log(value, '驳回原因');
let data = {
id: $route.query.appealID, //取消申诉ID
typesOf: '2', //申诉状态
workOrderId: $route.query.id, //异常工单ID
handlingReason:value,//驳回原因
};
$_Cancelappeal(data)
.then(res => {
@ -1452,7 +1697,12 @@ const ResultConfirmation = () => {
type: 'success',
});
}
$useStore.commit('DEL_TAG_CURRENT'); //关闭当前页面
$useStore.commit('EDIT_REFRESHITEM', {
title: 'aftersalesWorkOrder',
status: true,
});
$useStore.commit('Customer_Menu', 9); //要刷新的菜单
$useStore.commit('DEL_TAG_CURRENT'); //关闭当前页面
$router.push({
path: '/aftersales/aftersalesWorkOrder',
});
@ -2390,6 +2640,11 @@ const ResultDetermination = () => {
display: flex;
padding: 6px;
}
.el-overlay{
.el-image{
width: 100% !important;
}
}
}
.el-tabs__content {
@ -2549,4 +2804,12 @@ const ResultDetermination = () => {
}
}
}
.plAllret {
:deep(.el-select) {
width: 100%;
}
.el-select {
width: 100%;
}
}
</style>

414
src/views/aftersales/aftersalesWorkOrderend.vue
Unescape View File

@ -338,8 +338,6 @@
placeholder="请选择处理结果"
@change="changeProcessingResults"
>
<!-- :disabled="$route.query.RouteIndexs == '0' || $route.query.RouteIndexs == '2'" -->
<el-option
v-for="item in ProcessingResults"
:key="item.dictKey"
@ -417,8 +415,6 @@
:autosize="{ minRows: 3, maxRows: 4 }"
type="textarea"
/>
<!-- :disabled="$route.query.RouteIndexs == '0' || $route.query.RouteIndexs == '2'" -->
</el-form-item>
<div class="el_tool">
<span>总金额:{{ TotalClaimAmount }}元</span>
@ -534,9 +530,9 @@
</div>
<!-- 图片 -->
<div class="Transport_damage_photos" v-if="endFrom.packageImage.length">
<span class="title">照片</span>
<el-upload
<el-tabs class="Transport_damage_photos" type="border-card" style="width: 100%" v-if="endFrom.packageImage.length">
<el-tab-pane label="照片">
<el-upload
disabled
v-model:file-list="endFrom.packageImage"
list-type="picture-card"
@ -563,26 +559,9 @@
fit="cover"
/>
</el-dialog>
</div>
</el-tab-pane>
</el-tabs>
<!-- 视频 -->
<!-- <div class="Transport_damage_photos void">
<span class="title">视频</span>
<el-upload
class="upload-demo"
drag
:action="doubledCount"
:headers="headers"
:on-success="ViodSuccess"
:disabled="$route.query.RouteIndexs == '0'"
>
<el-icon class="el-icon--upload"><upload-filled /></el-icon>
<div class="el-upload__text">
点击上传
<span v-if="videoUrl" class="PreviewVoid" @click.stop="Clickviod">点击预览</span>
</div>
</el-upload>
</div> -->
<!-- 视频预览弹窗 -->
<el-dialog v-model="VideoPreviewStatus" title="视频预览" width="40%">
@ -594,26 +573,36 @@
<div class="el_sub">
<el-button
v-if="Completepermissions"
v-if="PermissionButton.Completed_submission"
type="primary"
class="button"
@click="submitCompletion"
>完结提交</el-button
>
<el-button
v-if="$route.query.RouteIndexs != '0' && $route.query.RouterState == 'determine'"
v-if="PermissionButton.Submission_results"
type="primary"
class="button"
@click="submitresults(1)"
>处理结果提交</el-button
>
<el-button
v-if="$route.query.RouteIndexs != '0' && $route.query.RouterState == 'determine'"
v-if="PermissionButton.Save_results"
type="primary"
class="button"
@click="submitresults(2)"
>处理结果保存</el-button
>
<el-button
v-if="PermissionButton.Processing_result_modification"
type="primary"
class="button"
@click="submitresults(3)"
>处理结果修改</el-button
>
<!-- <el-button
@click="DetermineStorage"
v-if="$route.query.RouteIndexs != '0'"
@ -623,11 +612,11 @@
> -->
<el-button
v-if="$route.query.workOrderStatus == '10' && UserPermissions != '仓库客服'"
v-if="PermissionButton.Arbitration_completed"
type="primary"
class="button"
@click="CustomerServiceCompleted"
>客服完结完结</el-button
>客服仲裁完结</el-button
>
<!-- <el-button
v-if="$route.query.RouteIndexs == '0' && $route.query.workOrderStatus != '21'"
@ -647,7 +636,6 @@
<el-tab-pane label="调查记录">
<div class="el_header-top">
<div class="el_Processingparty">
<span>回复</span>
<el-select
v-model="MessageResponsibility"
multiple
@ -769,11 +757,12 @@
<div class="inputbtn">
<div class="inputleft">
<el-upload
ref="uploadRef"
ref="fileDom"
class="upload-demo"
:action="doubledCount"
:headers="headers"
:on-success="fellSuccess"
:limit='1'
>
<template #trigger>
<el-button type="primary" class="el-fil">上传附件</el-button>
@ -812,43 +801,11 @@
@input="appoint(Msgtextarea)"
/>
<div class="msgHf">
<!-- <el-button type="primary" @click="replyMessageEnd()"> 结束回复 </el-button> -->
<el-button type="primary" @click="replyMessage()"> 回复 </el-button>
</div>
</div>
</div>
</el-tab-pane>
<el-tab-pane label="操作记录">
<div class="ovhe" :style="{ height: msgHight + 'px' }" ref="scrollContainer">
<el-timeline style="max-width: 600px">
<el-timeline-item timestamp="2018/4/12" placement="top">
<el-card>
<div>
<span>操作人</span>
<h4>Update Github template</h4>
</div>
<div>
<span>操作事件</span>
<p>Tom committed 2018/4/12 20:46</p>
</div>
</el-card>
</el-timeline-item>
<el-timeline-item timestamp="2018/4/3" placement="top">
<el-card>
<h4>Update Github template</h4>
<p>Tom committed 2018/4/3 20:46</p>
</el-card>
</el-timeline-item>
<el-timeline-item timestamp="2018/4/2" placement="top">
<el-card>
<h4>Update Github template</h4>
<p>Tom committed 2018/4/2 20:46</p>
</el-card>
</el-timeline-item>
</el-timeline>
</div>
</el-tab-pane>
</div>
<!-- <el-tab-pane label="菜单2"></el-tab-pane> -->
@ -960,6 +917,7 @@ const routeData = ref(false); //路由参数
const groundlineType = ref(''); //责任方状态
const routerState = ref(''); //路由状态
const TotalamountCompensation = ref(0); //赔款金额合计
const fileDom=ref(null);//文件上传节点
const TotalClaimAmount = ref(0); //理赔总金额
const TotalamountReceived = ref(0); //收款金额合计
const personResponsibleList = ref([]); //责任人列表
@ -1174,6 +1132,53 @@ async function updateDictionary(targetArray, dictionaryType) {
});
}
//完结提交权限
const Completedsubmission=()=>{
if(UserPermissions.value !='仓库客服'){
if($route.query.workOrderStatus =='30'){
return true
}
}
}
// 处理结果提交权限
const Submissionresults=()=>{
if( ['10','20'].includes($route.query.workOrderStatus)){
return true
}
}
// 处理结果保存权限
const Saveresults=()=>{
if(['10','20'].includes($route.query.workOrderStatus)){
return true
}
}
// 处理结果编辑提交
const Processingresultmodification=()=>{
if(['90'].includes($route.query.workOrderStatus)){
return true
}
}
// 客服仲裁完结
const Arbitrationcompleted =()=>{
if(UserPermissions.value !='仓库客服'){
if($route.query.workOrderStatus =='10'){
return true
}
}
}
// 权限按钮
const PermissionButton = computed(() => ({
Completed_submission: Completedsubmission(),//处理结果
Submission_results:Submissionresults(),//处理结果提交
Save_results:Saveresults(),//处理结果保存
Arbitration_completed:Arbitrationcompleted(),//客服仲裁完结
Processing_result_modification:Processingresultmodification(),//处理结果编辑提交
}));
// 页面初始化数据
const onLoad = async () => {
Pageloading.value = true; //开启页面加载
@ -1252,7 +1257,7 @@ const onLoad = async () => {
}
if(res.data.data.personResponsibleVOS?.length){
let factorydata = res.data.data.personResponsibleVOS.find(item => item.typesOf);
if (factorydata && factorydata.typesOf) {
groundlineType.value = true; //切换处理方模式
@ -1267,11 +1272,13 @@ const onLoad = async () => {
tripartite: res.tripartite, //三方责任人
};
});
}
if(res.data.data.processorVOList?.length){
// 要修改
res.data.data.processorVOList.forEach(item => {
if (item) {
if (item.typesOf == 2 && item.processingStatus == '1') {
if (item.typesOf == '2' && item.processingStatus == '1') {
// 处理方
endFrom.value.processor.push(item.businessId);
MessageResponsibility.value.push(item.businessId);
@ -1279,6 +1286,8 @@ const onLoad = async () => {
}
}
});
}
console.log(JSON.parse(localStorage.getItem('my_data')).id);
if (UserPermissions.value == '仓库客服') {
if (localStorage.getItem('my_data')) {
@ -1292,7 +1301,8 @@ const onLoad = async () => {
// 公司占比回显计算
let sum = 0;
FangAddList.value.forEach(item => {
if( FangAddList.value.length){
FangAddList.value.forEach(item => {
if (item.responsibilityRatio) {
item.responsibilityRatio = item.responsibilityRatio.replace(/%/g, '');
sum = Number(item.responsibilityRatio) + sum;
@ -1301,6 +1311,7 @@ const onLoad = async () => {
FangAddList.value.forEach(item => {
item.responsibilityRatio = item.responsibilityRatio + '%';
});
}
companyProportion.value = 100 - sum;
// 处理结果回显
if (res.data.data.processingResultsVO.processingMoneyEntityList) {
@ -1326,25 +1337,10 @@ const onLoad = async () => {
TotalClaimAmount.value = res.data.data.processingResultsVO.money;
// 处理结果说明回显
endFrom.value.resultDescription = res.data.data.processingResultsVO.resultDescription;
// 完结信息回显
// 受款方
if (res.data.data.completionRecipientEntityList.length > 0) {
CompensationParty.value = [];
res.data.data.completionRecipientEntityList.forEach((item, index) => {
TotalamountReceived.value += Number(item.money);
CompensationParty.value.push({
state: 1, //状态
num: item.money, //金额
name: item.recipient, //受款方名字
reason: item.reasonReceivingPayment, //受款方原因
cld: index + 1,
id: item.id,
});
});
}
// 赔款方
if (res.data.data.completionRecordEntities.length) {
if (res.data.data.completionRecordEntities.length) {
CompensationParty.value = [];
res.data.data.completionRecordEntities.forEach((item, index) => {
TotalamountCompensation.value += Number(item.money);
CompensationParty.value.push({
@ -1360,6 +1356,23 @@ const onLoad = async () => {
});
});
}
// 完结信息回显
// 受款方
if (res.data.data.completionRecipientEntityList.length) {
res.data.data.completionRecipientEntityList.forEach((item, index) => {
TotalamountReceived.value += Number(item.money);
CompensationParty.value.push({
state: 1, //状态
num: item.money, //金额
name: item.recipient, //受款方名字
reason: item.reasonReceivingPayment, //受款方原因
warehouseId: item.warehouseId, //仓库
cld: index + 1,
id: item.id,
});
});
}
endFrom.value.arbitrate = res.data.data.reasonArbitration; //完结说明
Pageloading.value = false;
});
@ -1421,11 +1434,11 @@ const Chathistory = res => {
.then(res => {
console.log(res, 'res调查记录');
res.data.data.surveyRecordEntities.forEach(item => {
MessageContent.value.unshift({
MessageContent.value.unshift ({
time: item.createTime, //时间
content: item.processingResults, //消息内容
name: item.addDepartment, //营业部名称
username: item.addPeople, //用户名
username: item.processorName, //用户名
img: filetype == 'png' ? item.pictureUrl : '',
file: filetype == 'docx' ? item.pictureUrl : '',
mp4: filetype == 'mp4' ? item.pictureUrl : '',
@ -1466,9 +1479,9 @@ const Chathistory = res => {
}
MessageContent.value.push({
time: item.createTime, //时间
content: item.content, //消息内容
content: item.processingResults, //消息内容
name: item.addDepartment, //营业部名称
username: item.addPeople, //用户名
username: item.processorName, //用户名
img: filetype == 'png' ? item.pictureUrl : '',
file: filetype == 'docx' ? item.pictureUrl : '',
mp4: filetype == 'mp4' ? item.pictureUrl : '',
@ -1804,22 +1817,7 @@ const ProportionInput = val => {
companyProportion.value = sum;
console.log(sum, '公司占比');
};
// 完结提交按钮权限
const Completepermissions =computed(()=>{
if(UserPermissions.value != '仓库客服'){
if( $route.query.RouteIndexs != '0'){
if($route.query.RouterState == 'end'){
return true
}else{
return false
}
}else{
return false
}
}else{
return false
}
})
// 财务处理
const accountingBtn = item => {
@ -1988,13 +1986,6 @@ const PaymentConfirmation = val => {
// 处理结果提交
const submitresults = async value => {
if (!endFrom.value.result.length) {
ElMessage({
message: `请选择选择处理结果`,
type: 'warning',
});
return;
}
let _title = value == 1 ? '提交' : '保存';
let _message = `注意信息填写正确!点击确定将<span style="color: red;">${_title}处理结果</span>是否继续?`;
ElMessageBox.confirm(_message, '提示', {
@ -2011,10 +2002,13 @@ const submitresults = async value => {
processingMoneyEntityList: [], //处理结果
},
};
console.log(ProcessingResults.value, 'ProcessingResults.value');
ProcessingList.value.forEach(item => {
let _DATA = item.Paymentmethod.find(res => res.value == item.compensationMethod);
data.aftersalesProcessingResultsDTO['processingMoneyEntityList'].push({
// 当选择了处理结果内容才进行处理
if(endFrom.value.result){
if(ProcessingList.value?.length){
//确保循环内容有参数
ProcessingList.value.forEach(item => {
let _DATA = item.Paymentmethod.find(res => res.value == item.compensationMethod);
data.aftersalesProcessingResultsDTO['processingMoneyEntityList'].push({
resultType: ProcessingResults.value.find(res => res.dictValue == item.title).dictKey, //赔方式的key
resultName: item.title, //处理结果名字
money: item.money, //金额
@ -2026,51 +2020,47 @@ const submitresults = async value => {
});
});
// 支付方式拼接
data.aftersalesProcessingResultsDTO.compensationMethod = data.aftersalesProcessingResultsDTO[
'processingMoneyEntityList'
]
.map(res => res.compensationMethodName)
.join(',');
data.aftersalesProcessingResultsDTO.compensationMethod = data.aftersalesProcessingResultsDTO['processingMoneyEntityList'].map(res => res.compensationMethodName).join(',');
// 支付单位拼接
data.aftersalesProcessingResultsDTO.paymentUnit = data.aftersalesProcessingResultsDTO[
'processingMoneyEntityList'
]
.map(res => res.paymentUnit)
.join(',');
data.aftersalesProcessingResultsDTO.paymentUnit = data.aftersalesProcessingResultsDTO['processingMoneyEntityList'].map(res => res.paymentUnit).join(',');
//处理结果说明
(data.aftersalesProcessingResultsDTO.resultDescription = endFrom.value.resultDescription),
// 赔付方式拼接
(data.aftersalesProcessingResultsDTO.resultType = data.aftersalesProcessingResultsDTO[
'processingMoneyEntityList'
]
.map(res => res.resultName)
.join(','));
data.aftersalesProcessingResultsDTO.resultDescription = endFrom.value.resultDescription;
// 赔付方式拼接
data.aftersalesProcessingResultsDTO.resultType = data.aftersalesProcessingResultsDTO['processingMoneyEntityList'].map(res => res.resultName).join(',');
// 总金额
data.aftersalesProcessingResultsDTO.money = TotalClaimAmount.value;
}
}
//异常工单ID
data.aftersalesProcessingResultsDTO.workOrderId = $route.query.id;
//仓库ID
data.aftersalesProcessingResultsDTO.warehouseId = endFrom.value.warehouseId; //仓库ID
data.aftersalesProcessingResultsDTO.warehouseId = endFrom.value.warehouseId;
//工单ID
data.id = $route.query.id;
//是否提交到理赔金额未出(点击保存并且金额都为0才执行)
if (!data.aftersalesProcessingResultsDTO.money && value == '1') {
let _message = `检测到您<span style="color: red;">未填写金额</span>是否提交到理赔金额未出?`;
await ElMessageBox.confirm(_message, '提示', {
dangerouslyUseHTMLString: true,
confirmButtonText: '确认',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
data.claimIdentification = '1';
ElMessage({
type: 'success',
message: '已确定选择',
});
})
.catch(() => {});
// //是否提交到理赔金额未出(点击保存并且金额都为0才执行)
// if (!data.aftersalesProcessingResultsDTO.money && value == '1') {
// let _message = `检测到您<span style="color: red;">未填写金额</span>是否提交到理赔金额未出?`;
// await ElMessageBox.confirm(_message, '提示', {
// dangerouslyUseHTMLString: true,
// confirmButtonText: '确认',
// cancelButtonText: '取消',
// type: 'warning',
// })
// .then(() => {
// data.claimIdentification = '1';
// ElMessage({
// type: 'success',
// message: '已确定选择',
// });
// })
// .catch(() => {});
// }
// 如果点击保存直接提交到理赔金额未出(可以编辑修改)
if(value == 2){
data.claimIdentification = '1';
}
// 提交||保存接口
if(value == 1 || value ==2){
console.log(data, '要提交的参数');
Pageloading.value = true;
$_addProcessingResults(data)
@ -2094,6 +2084,54 @@ const submitresults = async value => {
.finally(res => {
Pageloading.value = false;
});
}else{
data.resultIdentification=2, //编辑提交标识
data.claimIdentification = '1'//提交到理赔金额
data.aftersalesProcessingResultsDTO.id=$route.query.subId
// 编辑接口
console.log(data,'要提交数据');
$_addProcessingResults(data).then(res=>{
console.log(res,'编辑成功');
if(res.data.code == 200){
ElMessage({
message: res.data.msg,
type: 'success',
})
// 询问是否处理完毕
ElMessageBox.confirm(
'修改成功,是否保存处理结果?',
'提示',
{
confirmButtonText: '确定',
cancelButtonText: '取消',
type: 'warning',
}
)
.then(() => {
data.resultIdentification=1, //保存提交标识
delete data.claimIdentification;//删除字段
$_addProcessingResults(data).then(res=>{
if(res.data.code ==200){
ElMessage({
message: res.data.msg,
type: 'success',
})
// 传递要刷新的菜单
$useStore.commit('EDIT_REFRESHITEM', {title: 'aftersalesWorkOrder',status: true,});//要刷新的页面
$useStore.commit('Customer_Menu',Number($route.query.RouteIndexs));//要刷新的菜单
$router.push('/aftersales/aftersalesWorkOrder');
AddressClosed('/aftersales/aftersalesWorkOrderend'); //删除当前页面
}
})
})
.catch(() => {
}).finally(()=>{
Pageloading.value = false;
})
}
})
}
})
.catch(error => {
console.log(error, 'error');
@ -2102,11 +2140,13 @@ const submitresults = async value => {
// 完结信息提交()
const submitCompletion = () => {
console.log( CompensationParty.value);
let _warehouseId= CompensationParty.value.find(res=>!res.warehouseId)
console.log(CompensationParty.value,'完结填写的参数');
// state:0赔款方
// state:1受款方
let _warehouseId=CompensationParty.value.filter(item=>item.state===0).find(res=>!res.warehouseId)
if(_warehouseId){
ElMessage({
message: `有赔款方或受款方仓库未选择`,
message: `有赔款方未选择仓库`,
type: 'warning',
});
return
@ -2129,35 +2169,34 @@ const submitCompletion = () => {
reasonArbitration: endFrom.value.arbitrate, //完结说明
},
];
console.log(endFrom.value.duty, '责任方');
console.log('赔款总计金额', TotalamountCompensation.value);
console.log('收款总计金额', TotalamountReceived.value);
if( CompensationParty.value.length){
CompensationParty.value.forEach(item => {
if (item.state == 0) {
let warehouseName_A = warehouseData.value.find(res=>res.value == item.warehouseId)
console.log(warehouseData.value,'warehouseData.value');
console.log(item.warehouseId,'item.warehouseId.value');
console.log(warehouseName_A,'warehouseName');
// 赔款
data[0]['completionRecordEntities'].push({
indemnitor:warehouseName_A?warehouseName_A.label:'',
reason: item.reason, //原因
money: item.num, //金额
reasonArbitration: endFrom.value.arbitrate, //完结说明
compensationPersonnel: item.compensationPersonnel, //责任人（手动填写）
warehouseId: item.warehouseId, //赔款方是那个仓库（传入ID）
explains: item.reason, //赔款说明
workOrderId: info.id, //异常工单
});
} else {
}
if(item.state == 1) {
let warehouseName_B = warehouseData.value.find(res=>res.value == item.warehouseId)
// 受款方
console.log(warehouseName_B);
data[0]['completionRecipientEntities'].push({
indemnitor:warehouseName_B?warehouseName_B.label:'',
reasonReceivingPayment: item.reason, //受款原因
money:item.num, //金额
responsibleParty: FangAddList.value
.map(aItem =>
warehouseData.value
.filter(bItem => bItem.value === aItem.businessName)
.map(match => match.label)
.join(',')
)
.join(','),
responsibleParty:FangAddList.value.map(aItem =>warehouseData.value.filter(bItem => bItem.value === aItem.businessName).map(match => match.label).join(',')).join(','),
warehouseId: item.warehouseId, //赔款方是那个仓库（传入ID）
workOrderNumber: info.workOrderNumber, //工单号
workOrderId: info.id, //异常工单
@ -2479,25 +2518,9 @@ const submitCompletions = async val => {
.catch(() => {});
}
};
// 结束回复
const replyMessageEnd = () => {
const message = `是否确定<span style="color: red;">结束回复</span>?`;
ElMessageBox.confirm(message, '提示', {
dangerouslyUseHTMLString: true,
confirmButtonText: '确认',
cancelButtonText: '取消',
type: 'warning',
})
.then(() => {
ElMessage({
message: '功能维护中...',
type: 'warning',
});
})
.catch(() => {});
};
// 消息回复
const replyMessage = () => {
console.log(KFfeel.value,'附件列表');
console.log(endFrom.value, 'endFrom.value');
console.log(endFrom.value.workOrderType, '类型');
if (!Msgtextarea.value) {
@ -2548,6 +2571,7 @@ const replyMessage = () => {
console.log(res, '消息回复成功');
if (res.data.code == 200) {
Chathistory(); //回复消息成功，调用消息刷新显示最新消息
fileDom.value.clearFiles();//清空已上传的文件
ElMessage({
message: res.data.msg,
type: 'success',
@ -2658,7 +2682,7 @@ const CustomerServiceCompleted = () => {
path: '/aftersales/aftersalesWorkOrdermodify',
query: {
id: $route.query.id,
name: $route.query.businessId + '-客服完结完结',
name: $route.query.businessId + '-客服仲裁完结',
businessId: $route.query.businessId,
warehouseId: $route.query.warehouseId ? $route.query.warehouseId : '',
workOrderNumber: $route.query.workOrderNumber,
@ -2783,23 +2807,7 @@ const CustomerServiceCompleted = () => {
width: 100%;
margin-top: 40px;
}
.Transport_damage_photos {
width: 100%;
display: flex;
margin-top: 26px;
.title {
width: 100px;
color: #606266;
font-size: 14px;
margin-bottom: 9px;
display: block;
}
:deep(.el-upload-dragger) {
display: flex;
align-items: center;
justify-content: center;
}
}
.upload-demo {
width: 100%;
}
@ -3312,6 +3320,10 @@ const CustomerServiceCompleted = () => {
.el-upload {
display: none;
}
.is-active{
font-weight: bold;
}
}
:deep(.topClass) {
border-bottom: none;

15
src/views/aftersales/aftersalesWorkOrdermodify.vue
Unescape View File

@ -2044,7 +2044,7 @@ const AppealEditor = () => {
data['assignListRecord'] = UncompletionRecordEntitiesDat.value.map(res => res.id);
}
if (UncompletionRecipientEntityListData.value.length) {
// 受款方
// 删除的受款方
data['assignListRecipient'] = UncompletionRecipientEntityListData.value.map(res => res.id);
}
@ -2063,6 +2063,7 @@ const AppealEditor = () => {
id: item.id, // 赔款方ID
};
});
// 受款方
data['completionRecipientEntities'] = CompensationParty.value
.filter(item => item.state === 1) // 先筛选出状态为 1 的项
.map(item => {
@ -2133,6 +2134,10 @@ const UnpaidClaimsEdited = () => {
// ProcessedId.value
},
};
// 保存处理完毕的编辑ID
if (res.data.data.processingResultsVO.id) {
ProcessedId.value = res.data.data.processingResultsVO.id;
}
// 查找被删除的
if (Copyprocessingresults.value) {
let missingObjects = Copyprocessingresults.value.filter(objA => {
@ -2171,14 +2176,6 @@ const UnpaidClaimsEdited = () => {
}
})
.filter(item => item !== null);
// 总金额
// let sum = 0; //金额总计
// for (let i = 0; i < ProcessingList.value.length; i++) {
// sum = computeNumber(sum, '+', ProcessingList.value[i].input).result;
// }
// data.aftersalesProcessingResultsDTO.money = sum; //金额汇总
let TotalAmount = 0; //总金额
ProcessingList.value.forEach(res => {
console.log(res);

729
src/views/aftersales/aftersalesWorkOrdermodifyTemp.vue
View File

File diff suppressed because it is too large Load Diff

26
src/views/basicdata/brand/basicClient.vue
Unescape View File

@ -584,7 +584,7 @@ export default {
{
prop: 'linkman',
label: '联系人',
type: 1,
type: 2,
values: '',
width: '130',
checkarr: [],
@ -595,7 +595,7 @@ export default {
{
prop: 'phone',
label: '联系电话',
type: 1,
type: 2,
values: '',
width: '130',
checkarr: [],
@ -606,10 +606,27 @@ export default {
{
prop: 'typeServiceName',
label: '配送类型',
type: 1,
type: 3,
values: '',
width: '130',
checkarr: [],
checkarr: [{
value: '1',
label: '商配',
},
{
value: '2',
label: '市配',
},
{
value: '3',
label: '自提',
},
{
value: '4',
label: '三方中转',
},
],
fixed: false,
sortable: true,
head: false,
@ -1298,6 +1315,7 @@ export default {
this.title = '新增';
this.form = {};
this.fileList = [];
this.viewEntd = true;
this.box = true;
this.distriType = false;
this.viewClientEntd = false;

8
src/views/distribution/deliverylist/distributionDeliveryListedt.vue
Unescape View File

@ -520,8 +520,9 @@
>
<el-text
v-if="
slotProps.scope.row.orderPackageStatus != '70' ||
slotProps.scope.row.orderPackageStatusName !== '已签收'
accessControl&& ( slotProps.scope.row.orderPackageStatus != '70' ||
slotProps.scope.row.orderPackageStatusName !== '已签收')
"
size="small"
@click="signingReservationPackage(slotProps.scope.row)"
@ -579,8 +580,7 @@
>
<el-text
v-if="
slotProps.scope.row.stockSignfoStatus == '10' ||
slotProps.scope.row.stockSignfoStatusName == '未签收'
accessControl && (slotProps.scope.row.stockSignfoStatus == '10' || slotProps.scope.row.stockSignfoStatusName == '未签收')
"
size="small"
@click="signingReservationInventoryPackage(slotProps.scope.row)"

4
src/views/distribution/inventory/distrilbutionBillLadingView.vue
Unescape View File

@ -329,7 +329,7 @@ export default {
head: false,
},
{
prop: 'handQuantity',
prop: 'preparedQuantity',
label: '备货件数',
type: 1,
values: '',
@ -1304,7 +1304,7 @@ export default {
},
{
label: '备货件数',
prop: 'handQuantity',
prop: 'preparedQuantity',
search: true,
width: '100px',
},

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