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<template>
<basic-container v-loading="PageLoading" element-loading-text="数据正在加载中..." >
<!-- 首页表格 -->
<div class="avue-crud">
<!-- 搜索模块 -->
<div v-h5uShow="search">
<!-- 查询模块 -->
<el-form :inline="true" :model="query" class="el-fr-d">
<!-- 查询按钮 -->
<el-form-item class="el-btn">
<el-button type="primary" icon="el-icon-search" @click="searchChange"> </el-button>
<el-button icon="el-icon-delete" @click="searchReset()"> </el-button>
</el-form-item>
<el-form-item label="配送日期">
<el-date-picker
v-model="TopQuery.time"
type="datetimerange"
unlink-panels
range-separator="至"
start-placeholder="开始时间"
end-placeholder="结束时间"
:shortcuts="shortcuts"
:default-time="defaultTime2"
/>
</el-form-item>
</el-form>
</div>
<el-tabs type="border-card" v-model="tabValue" @tab-change="tabChenge" class="el_tabs">
<div></div>
<template v-for="item in TabList">
<el-tab-pane v-if="item.state" :name="item.name" :label="item.label" :key="item.name">
</el-tab-pane>
</template>
</el-tabs>
<!-- 控件模块 -->
<el-row>
<div class="avue-crud__header">
<!-- 头部左侧按钮模块 -->
<div class="avue-crud__left">
<el-button type="primary" icon="Edit">创建工单</el-button>
<el-button type="primary" icon="Download">Excel导出</el-button>
<el-button type="primary" icon="Download">Excel超时导出</el-button>
<el-button type="primary" icon="Avatar">默认指派</el-button>
<el-button type="primary" icon="CloseBold">批量打回</el-button>
<el-button type="primary" icon="Select">批量确定</el-button>
<el-button type="primary" icon="FolderChecked">批量审核</el-button>
<el-button type="primary" icon="Pointer">工单指派</el-button>
<el-button type="primary" icon="User">客服介入</el-button>
<el-button type="primary" icon="EditPen">钉钉号填写</el-button>
<el-button type="primary" icon="Stamp">批量完结</el-button>
<el-button type="primary" icon="Stamp">批量完结审核</el-button>
<el-button type="primary" icon="Coin">财务入账</el-button>
</div>
<!-- 头部右侧按钮模块 -->
<div class="avue-crud__right">
<el-button icon="el-icon-refresh" @click="searchChangeS" circle></el-button>
<el-button icon="Operation" @click="showdrawer(true)" circle></el-button>
<el-button icon="Search" @click="searchHide" circle></el-button>
</div>
</div>
</el-row>
<!-- 首页表格 -->
<el-row>
<!-- 列表模块 -->
<tablecmt
class="tableNode"
:columnList="details.columnList"
:tableData="data"
:loading="loadingObj.list"
@inputTxt="inputsc"
@timeCheck="timesc"
@selectCheck="selectsc"
@selection="selectionChange"
>
<template #default="slotProps">
<template v-if="slotProps.scope.column.label === '操作'">
<el-text>查看</el-text>
</template>
</template>
</tablecmt>
</el-row>
<!-- 分页模块 -->
<el-row class="el-fy">
<div class="avue-crud__pagination flex-c-sb" style="width: 100%">
<div></div>
<el-pagination
align="right"
background
@size-change="sizeChange"
@current-change="currentChange"
:current-page="page.currentPage"
:page-sizes="[30, 50, 80, 120]"
:page-size="page.pageSize"
layout="total, sizes, prev, pager, next, jumper"
:total="page.total"
>
</el-pagination>
</div>
</el-row>
</div>
</basic-container>
<!-- 列表配置显示 -->
<edittablehead
@setcolum="setnewcolum"
@closce="showdrawer"
:drawerShow="drawerShow"
:columnList="details.columnList"
v-model="details.columnList"
></edittablehead>
</template>
<script setup>
import { ref, reactive, toRefs, computed, onMounted, nextTick, watch } from 'vue';
import { useStore } from 'vuex';
import {
processRowPropertyName,
setNodeHeight,
downloadXls,
handleClearTableQuery,
} from '@/utils/util';
import { ElMessageBox, ElMessage } from 'element-plus';
import { getDictionaryBiz } from '@/api/system/dict';
import dayjs from 'dayjs';
import {
$_getList,
$_submit,
$_getDetail,
$_remove,
$_getProcessor,
$_AddReply,
$_getExchangeList,
$_getInfo,
$_batchReturn,
$_assignCustomerService,
$_getCustomerServicePersonnel,
$_arbitrate,
$_addCompletionEnd,
$_appealSubmit,
$_listSettlement,
$_listAppeal,
$_listOwn,
$_moneyUpdate,
$_updateWorkList,
$_updateManagerConfirmed,
$_updateWorkOrderStatus,
$_AppealDetails,
$_Cancelappeal,
$_getDetails,
$_settlementUpdate,
$_updateArbitrateStatu,
$_exportAftersalesWorkOrder,
$_aftersalesCustomerMall,
$_aftersalesCustomerMallremove,
$_aftersalesCustomerMallsave,
$_aftersalesCustomerMallsetDefault,
$_updateFinanceTime,
$_basicdataTripartiteMall,
$_aftersalesCustomerMallgetByClientId,
$_exportaftersalesOvertimeFine,
} from '@/api/aftersales/aftersalesWorkOrder';
import {
columnList,
recordList,
Claimsfield,
AppealList,
timeoutList,
CustomerColumnList,
MallassignmentColumnList,
customerserviceColumnList,
} from '@/option/aftersales/vueTvemp.js';
const $router = useRouter(); //跳转
const $useStore = useStore(); //权限
const $route = useRoute(); //获取地址栏参数
const tabValue = ref(0); //菜单激活
const UserPermissions = ref(''); //当前人身份
const PageLoading = ref(true); //页面loading
const Useridentity = {
Warehouse_customer_service: '仓库客服',
Headquarters_customer_service: '总部客服',
Headquarters_Manager: '总部客服经理',
};
const TopQuery = ref({
time: [],
});
// 必要初始化字典
const dictionaries = {
pc_work_order: ref([]), ////异常类型
pc_discovery_node: ref([]), //发现环节
work_order_status: ref([]), //工单状态
after_sales_visits: ref([]), //角色部门
};
// 菜单标签
const createTabItem = (name, label, state = true) => ({
name,
label,
state,
request: true,
DataList: [],
total: 0,
currentPage: 1,
pageSize: 50,
});
const TabList = ref([
createTabItem(0, '全部'),
createTabItem(8, '待回复'),
createTabItem(3, '待处理(新建)'),
createTabItem(1, '处理中'),
createTabItem(4, '理赔金额未出'),
createTabItem(2, '处理完毕'),
createTabItem(5, '客服介入'),
createTabItem(9, '待审核'),
createTabItem(6, '完结'),
createTabItem(7, '超时未处理'),
createTabItem(10, '申诉列表'),
]);
// 首页权限配置
const ButtonPermissions = computed(() => {
// 根据 TabPermissions 的状态,决定每个按钮的显示隐藏逻辑
switch (TabPermissions.value) {
case 0: //全部
return {
add: true, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
DingTalkNumber: false, //钉钉号填写
batchFinish: false, //批量完结
appeal: false, //申诉
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: UserPermissions.value != '仓库客服', //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 1: //处理中
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: UserPermissions.value != '仓库客服', //工单指派
applyArbitration: UserPermissions.value == '仓库客服', //客服介入
DingTalkNumber: false, //钉钉号填写
batchFinish: false, //批量完结
Batchdetermination: UserPermissions.value != '仓库客服', //批量确定
appeal: false, //申诉
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 2: //处理完毕
return {
add: false, //新增按钮
batchReject: UserPermissions.value == '总部客服', //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
DingTalkNumber: false, //钉钉号填
batchFinish: false, //批量完结
appeal: UserPermissions.value == '仓库客服' && AppealStatusT.value, //申诉
Batchdetermination: UserPermissions.value == '仓库客服', //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 3: //待处理
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
appeal: false, //申诉
Batchdetermination: false, //批量确定
DingTalkNumber: false, //钉钉号填写
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 4: //理赔金额未出
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
appeal: false, //申诉
DingTalkNumber: false, //钉钉号填写
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 5: //客服介入
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
appeal: false, //申诉
DingTalkNumber: false, //钉钉号填写
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: UserPermissions.value != '仓库客服', //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 6: //完结
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
DingTalkNumber: UserPermissions.value == '总部客服经理' && !AppealStatusT.value, //钉钉号填写, //钉钉号填写
appeal: UserPermissions.value == '仓库客服', //申诉
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: UserPermissions.value != '仓库客服' && !AppealStatusT.value, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 7: //超时未处理
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: false, //批量完结
appeal: false, //申诉
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: false, //导出报表
Timed_outexport: true, //超时导出
};
case 8: //待回复
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: true, //客服介入
batchFinish: false, //批量完结
appeal: false, //申诉
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: false, //导出报表
Timed_outexport: false, //超时导出
};
case 9: //待审核
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: UserPermissions.value != '仓库客服', //批量完结
appeal: false, //申诉
Batchdetermination: false, //批量确定
ManagerConfirmed: UserPermissions.value == '总部客服经理', //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
case 10: //申诉列表
return {
add: false, //新增按钮
batchReject: false, //批量打回
assignment: false, //工单指派
applyArbitration: false, //客服介入
batchFinish: UserPermissions.value != '仓库客服', //批量完结
appeal: false, //申诉
Batchdetermination: false, //批量确定
ManagerConfirmed: UserPermissions.value == '总部客服经理', //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: true, //导出报表
Timed_outexport: false, //超时导出
};
// 其他任何情况下的默认情况
default:
return {
add: false,
batchReject: false,
assignment: false,
applyArbitration: false,
batchFinish: false,
appeal: false,
Batchdetermination: false, //批量确定
ManagerConfirmed: false, //处理完毕下面的客服经理批量确定
ArbitrationDetermination: false, //批量完结确定
Financial_accounting: false, //财务入账
defaultassignments: false, //默认指派
export_Report: false, //导出报表
Timed_outexport: false, //超时导出
};
}
});
const details = reactive({
/** 是否开启搜索 */
search: false,
/** 表格搜索条件 */
query: {},
defaultTime2: [new Date(2000, 1, 1, 0, 0, 0), new Date(2000, 2, 1, 23, 59, 59)], // '12:00:00', '08:00:00'
/** 时间快捷选择设置 */
shortcuts: [
{
text: '最近一周',
value: () => {
const end = new Date();
const start = new Date();
start.setTime(start.getTime() - 3600 * 1000 * 24 * 7);
return [start, end];
},
},
{
text: '最近一个月',
value: () => {
const end = new Date();
const start = new Date();
start.setTime(start.getTime() - 3600 * 1000 * 24 * 30);
return [start, end];
},
},
{
text: '最近三个月',
value: () => {
const end = new Date();
const start = new Date();
start.setTime(start.getTime() - 3600 * 1000 * 24 * 90);
return [start, end];
},
},
],
/** 时间选择器数据 */
stockupDate: [],
/** 列表 */
columnList,
/** 列表数据 */
data: [{}],
/** 页面loading */
loadingObj: {
/** 列表加载loading */
list: false,
packageListLoading: false,
},
/** 列表复选框选中的数据 */
selectionList: [],
/** 是否显示设置表格 */
drawerShow: false,
/** 分页参数 */
page: {
currentPage: 1,
pageSize: 50,
total: 0,
},
/** 弹出层显示 */
popUpShow: {
/** 包件明细 */
packageOrderListlVisited: false,
/** 二维码 */
QRCodeVisible: false,
/** 修改客户信息 */
editClientInfoVisible: false,
},
/** 列表Dom节点 */
listNode: '',
form: {},
/** 全屏 */
fullscreenObj: {
/** 包明细 */
packageOrderListlVisited: false,
},
});
const {
search,
query,
shortcuts,
stockupDate,
data,
loadingObj,
selectionList,
drawerShow,
page,
trickleLoadingPage,
zeroAdditionalRecordingInfo,
popUpShow,
recorddata,
defaultTime2,
} = toRefs(details);
/** 展开列表控件 */
const showdrawer = _flag => {
details.drawerShow = _flag;
};
/** 表格表头输入框搜索 */
const inputsc = (index, row) => {
processRowPropertyName(index, row, details.query);
onLoad();
};
/** 表格表头时间选择 */
const timesc = (index, row) => {
console.log(index, row);
if (!!index) {
index = dayjs(index).format('YYYY-MM-DD');
}
details.query[row.prop] = index;
if (!index) {
delete details.query[row.prop];
}
onLoad();
};
/** 表格表头下拉框选择 */
const selectsc = (index, row) => {
processRowPropertyName(index, row, details.query);
onLoad();
};
/** 表格表头复选框选择 */
const selectionChange = list => {
console.log(list);
details.selectionList = list;
};
// 网页顶部搜索按钮
const searchChange = () => {
onLoad();
};
// 每页多少条
const sizeChange = val => {
details.page.pageSize = val;
onLoad();
};
/** 页码改变执行的回调 */
const currentChange = val => {
details.page.currentPage = val;
onLoad();
};
// 刷新按钮
const searchChangeS = () => {
details.search = false; //关闭搜索
onLoad();
};
//清空
const searchReset = () => {
details.query = {};
details.page.currentPage = 1;
handleClearTableQuery(details.columnList);
onLoad();
};
// 顶部搜索
const searchHide = () => {
console.log(details);
details.search = !details.search;
autoscaling();
};
// 字典公共函数
async function updateDictionary(targetArray, dictionaryType) {
await getDictionaryBiz(dictionaryType).then(res => {
console.log(res, '字典');
res.data.data.forEach(item => {
targetArray.push({
value: item.dictKey,
label: item.dictValue,
});
});
});
}
//表格自适应高度
const autoscaling = () => {
const _node = document.querySelector('.tableNode');
setNodeHeight(_node, '', true);
};
/**
* 描述: 初始化字典包含角色信息异常类型发现环节工单状态
*/
const Dictionaryrequest = async () => {
// Map 生成一个包含所有 Promise 的数组
const dictionaryPromises = Object.entries(dictionaries).map(([key, refValue]) => {
return updateDictionary(refValue.value, key);
});
//等待字典请求完成执行页面其余参数防止出现判断错误
await Promise.all(dictionaryPromises);
};
/**
* 描述: 获取用户角色信息并更新界面元素状态
* 该函数用于检查用户的角色并根据角色执行相应的验证和UI更新逻辑
*/
const Roleverification = () => {
const userInfo = localStorage.getItem('TWMS-userInfo');
if (!userInfo) {
console.error('用户信息未找到');
return;
}
let roleNames = [];
try {
roleNames = JSON.parse(userInfo).content.role_name.split(',');
} catch (error) {
console.error('解析用户角色信息出错:', error);
return;
}
// 匹配用户角色
const matchingItem = dictionaries.after_sales_visits.value.find(item =>
roleNames.includes(item.label)
);
// 更新用户权限
if (matchingItem) {
UserPermissions.value = matchingItem.label;
}
// 更新TabList的状态
const updateTabState = (tabName, condition) => {
const tab = TabList.value.find(res => res.name == tabName);
if (tab) {
tab.state = condition;
}
};
if (UserPermissions.value) {
updateTabState('8', UserPermissions.value == Useridentity.Warehouse_customer_service);
updateTabState('9', UserPermissions.value == Useridentity.Headquarters_Manager);
} else {
// 匹配不到角色时,默认为关闭状态(总部经理的审核菜单)
updateTabState('9', false);
}
console.log(matchingItem, '匹配出来的角色');
};
// 页面初始化请求
const onLoad = () => {};
/**
*页面初始化函数包含字典等必要请求
*/
const PageOnlaod = async () => {
await Dictionaryrequest();
Roleverification();
console.log(Useridentity, 'Useridentity');
console.log(dictionaries);
};
PageOnlaod();
</script>
<style scoped lang="scss">
:deep(.el-card) {
height: 100%;
}
:deep(.el-card__body) {
height: 100%;
display: flex;
flex-direction: column;
padding: 0 !important;
}
.el-fy {
flex: 1;
display: flex;
align-items: flex-end;
}
.avue-crud {
height: 100%;
display: flex;
flex-direction: column;
}
:deep(.el_tabs) {
.el-tabs__item {
font-family: '黑体';
border-right: 1px dashed #00000014;
}
.is-active {
font-family: '黑体';
font-weight: bold;
}
.el-tabs__content {
display: none;
}
}
.avue-crud__header {
min-height: initial;
margin: 4px 0;
padding: 0 4px;
}
.avue-crud__left {
.el-button {
border-radius: 2px;
}
}
</style>