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@ -22,6 +22,7 @@ import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
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import com.baomidou.mybatisplus.core.conditions.update.LambdaUpdateWrapper; |
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import com.baomidou.mybatisplus.core.toolkit.ObjectUtils; |
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import com.baomidou.mybatisplus.core.toolkit.Wrappers; |
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import com.logpm.aftersales.dto.AftersalesProcessingResultsDTO; |
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import com.logpm.aftersales.dto.AftersalesWorkOrderDTO; |
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import com.logpm.aftersales.entity.*; |
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import com.logpm.aftersales.service.*; |
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@ -34,6 +35,7 @@ import lombok.AllArgsConstructor;
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import lombok.extern.slf4j.Slf4j; |
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import org.springblade.common.constant.DictBizConstant; |
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import org.springblade.common.constant.aftersales.WorkOrderStatusConstant; |
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import org.springblade.common.constant.aftersales.WorkOrderTypesOfStatusConstant; |
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import org.springblade.core.log.exception.ServiceException; |
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import org.springblade.core.mp.support.Condition; |
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import org.springblade.core.secure.BladeUser; |
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@ -57,10 +59,7 @@ import java.time.Duration;
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import java.time.Instant; |
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import java.time.LocalDateTime; |
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import java.time.ZoneOffset; |
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import java.util.ArrayList; |
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import java.util.Date; |
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import java.util.List; |
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import java.util.Map; |
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import java.util.*; |
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import java.util.stream.Collectors; |
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/** |
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@ -81,6 +80,7 @@ public class AftersalesWorkOrderServiceImpl extends BaseServiceImpl<AftersalesWo
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private final IAftersalesCompletionRecipientService completionRecipientService; |
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private final IAftersalesProcessingResultsService aftersalesProcessingResultsService; |
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private final IAftersalesOvertimeFineService aftersalesOvertimeFineService; |
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private final IAftersalesArbitrationOrderService aftersalesArbitrationOrderService; |
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private final IBasicdataWarehouseClient warehouseClient; |
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@ -307,9 +307,8 @@ public class AftersalesWorkOrderServiceImpl extends BaseServiceImpl<AftersalesWo
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} |
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//添加赔付方信息
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completionRecordService.saveBatch(v.getCompletionRecordEntities()); |
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//添加受款方信息，可以为空
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if(ObjectUtils.isNull(v.getCompletionRecipientEntities())){ |
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if(ObjectUtils.isNotNull(v.getCompletionRecipientEntities())){ |
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completionRecipientService.saveBatch(v.getCompletionRecipientEntities()); |
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} |
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}); |
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@ -325,6 +324,55 @@ public class AftersalesWorkOrderServiceImpl extends BaseServiceImpl<AftersalesWo
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*/ |
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@Override |
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public IPage<AftersalesWorkOrderEntity> pageListOwn(Map<String, Object> aftersalesWorkOrder, IPage<Object> page) { |
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//查询用户角色信息
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BladeUser user = AuthUtil.getUser(); |
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String roleName = user.getRoleName(); |
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String tenantId = user.getTenantId(); |
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//查询客服岗位
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List<DictBiz> warehouseType = DictBizCache.getList("after_sales_visits"); |
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if (warehouseType.isEmpty()) { |
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throw new ServiceException("注意，注意！售后访问字典未配置！请配置！"); |
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} else { |
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Optional<DictBiz> first = warehouseType.stream().filter(i -> { |
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if (i.getDictKey().equals(roleName)) { |
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return true; |
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} |
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return false; |
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}).findFirst(); |
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if(first.isPresent()){ |
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//存在
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DictBiz dictBiz = first.get(); |
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String dictValue = dictBiz.getDictValue(); |
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switch (dictValue){ |
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case "1": //客服经理 查询全部待处理工单
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break; |
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case "2": // 营业部客服
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BasicdataWarehouseEntity myCurrentWarehouse = warehouseClient.getMyCurrentWarehouse(); |
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if(ObjectUtils.isNotNull(myCurrentWarehouse)){ |
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aftersalesWorkOrder.put("warehouseId", myCurrentWarehouse.getId()); |
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}else{ |
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throw new ServiceException("请选择仓库！"); |
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} |
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break; |
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case "3": //职能客服 查询自己的待处理工单
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aftersalesWorkOrder.put("customer_service_id",user.getUserId()); |
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break; |
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} |
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}else{ |
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//不存在
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BasicdataWarehouseEntity myCurrentWarehouse = warehouseClient.getMyCurrentWarehouse(); |
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if(ObjectUtils.isNotNull(myCurrentWarehouse)){ |
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aftersalesWorkOrder.put("warehouseId", myCurrentWarehouse.getId()); |
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}else{ |
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throw new ServiceException("请选择仓库！"); |
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} |
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} |
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} |
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AftersalesWorkOrderEntity workOrderEntity = JSONObject.parseObject(JSONObject.toJSONString(aftersalesWorkOrder), AftersalesWorkOrderEntity.class); |
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return baseMapper.pageListOwn(page,workOrderEntity); |
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@ -634,13 +682,81 @@ public class AftersalesWorkOrderServiceImpl extends BaseServiceImpl<AftersalesWo
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*/ |
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@Override |
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public boolean updateArbitrate(AftersalesWorkOrderDTO aftersalesWorkOrder) { |
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List<AftersalesArbitrationOrderEntity> arbitrationOrderList = new ArrayList<>(); |
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aftersalesWorkOrder.getAssignList().forEach(i ->{ |
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AftersalesWorkOrderEntity aftersalesWorkOrderEntity = new AftersalesWorkOrderEntity(); |
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aftersalesWorkOrderEntity.setId(i); |
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aftersalesWorkOrderEntity.setWorkOrderStatus(WorkOrderStatusConstant.zhongchaizhong.getValue()); |
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baseMapper.updateById(aftersalesWorkOrderEntity); |
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//添加仲裁记录
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AftersalesArbitrationOrderEntity aftersalesArbitrationOrderEntity = new AftersalesArbitrationOrderEntity(); |
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aftersalesArbitrationOrderEntity.setWorkOrderId(i); |
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aftersalesArbitrationOrderEntity.setOperateType("正常"); |
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aftersalesArbitrationOrderEntity.setTypesOf(WorkOrderTypesOfStatusConstant.kaiqi.getValue()); |
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arbitrationOrderList.add(aftersalesArbitrationOrderEntity); |
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}); |
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if(!arbitrationOrderList.isEmpty()){ |
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//添加仲裁记录
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aftersalesArbitrationOrderService.saveBatch(arbitrationOrderList); |
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return true; |
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} |
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return false; |
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} |
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/** |
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* 异常工单 客服仲裁完结 |
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*/ |
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@Override |
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public boolean addArbitrateEnd(AftersalesWorkOrderDTO aftersalesWorkOrder) { |
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for (Long l : aftersalesWorkOrder.getAssignList()) { |
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//查询工单的状态
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AftersalesWorkOrderEntity workOrderEntity = baseMapper.selectById(l); |
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if(!workOrderEntity.getWorkOrderStatus().equals(WorkOrderStatusConstant.zhongchaizhong.getValue())){ |
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throw new ServiceException("包含不是仲裁的订单数据！无法强制完结！"); |
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} |
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//添加处理结果
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AftersalesProcessingResultsDTO aftersalesProcessingResultsDTO = aftersalesWorkOrder.getAftersalesProcessingResultsDTO(); |
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aftersalesProcessingResultsService.ownSaveOrUpdate(aftersalesProcessingResultsDTO); |
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//添加完结数据
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List<AftersalesWorkOrderDTO> orderDTOList = new ArrayList<>(); |
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orderDTOList.add(aftersalesWorkOrder); |
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addCompletionEnd(orderDTOList); |
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//修改工单状态
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AftersalesWorkOrderEntity aftersalesWorkOrderEntity = new AftersalesWorkOrderEntity(); |
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aftersalesWorkOrderEntity.setId(l); |
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aftersalesWorkOrderEntity.setWorkOrderStatus(WorkOrderStatusConstant.yiwanjei.getValue()); |
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baseMapper.updateById(aftersalesWorkOrderEntity); |
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//修改
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LambdaUpdateWrapper<AftersalesArbitrationOrderEntity> lambdaUpdateWrapper = new LambdaUpdateWrapper<>(); |
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lambdaUpdateWrapper.eq(AftersalesArbitrationOrderEntity::getWorkOrderId,l); |
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lambdaUpdateWrapper.set(AftersalesArbitrationOrderEntity::getOperateType,"客服完结"); |
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lambdaUpdateWrapper.set(AftersalesArbitrationOrderEntity::getTypesOf,WorkOrderTypesOfStatusConstant.jeishu.getValue()); |
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aftersalesArbitrationOrderService.update(lambdaUpdateWrapper); |
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} |
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return true; |
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} |
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/** |
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* 查询 营业部责任人人员信息 |
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* @return |
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*/ |
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@Override |
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public List<User> getBusinessDepartmentUser(Long warehouseId) { |
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BasicdataWarehouseEntity entityWarehouseId = warehouseClient.getEntityWarehouseId(warehouseId); |
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if(ObjectUtils.isNotNull(warehouseId)){ |
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//查询单独的责任人
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R<List<User>> listR = userSearchClient.listByName(entityWarehouseId.getLinkman()); |
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return listR.getData(); |
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}else{ |
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//查询全部数据
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R<List<User>> listR = userSearchClient.listByDept(String.valueOf(entityWarehouseId.getDepartment())); |
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return listR.getData(); |
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} |
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} |
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} |
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caoyizhong
1 year ago